Summary
Overview
Work History
Education
Skills
Timeline
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Jeraka Thernize

Charlotte,NC

Summary

Dynamic individual with hands-on experience in logistics and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

5
5
years of professional experience

Work History

Senior Business Representative

APL Logistics
06.2022 - Current
  • Maintained connections with clients through proactive communication, supporting lead generation and partner satisfaction.
  • Attended business conferences, maintaining favorable business connections, identifying leads and promoting brand to potential customers.
  • Analyzed and interpreted sales metrics to support critical decision-making and establish reliable sources of business intel.
  • Achieved or exceeded company-defined sales quotas.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Monitored logistics performance and identified improvement opportunities.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.

Sales Assistant

XPO Logistics, Inc.
08.2020 - 06.2022
  • Tracked orders and notified customers of status or potential delays.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Created reports to provide insights into logistics operations and performance.
  • Tracked key metrics and developed spreadsheets and data models.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Developed strategies to improve sales and retention of customers, boosting sales 33%.
  • Taught sales concepts and practices to sales team of 150 employees.

Education

Bachelor of Science - Operations Management

The University of Alabama
Tuscaloosa, AL
05-2018

Skills

  • Client acquisition
  • Persuasion techniques
  • Proposal Writing
  • Competitive Analysis
  • Product Knowledge
  • Sales Techniques
  • Effective Communication
  • Adaptability
  • Business Development

Timeline

Senior Business Representative

APL Logistics
06.2022 - Current

Sales Assistant

XPO Logistics, Inc.
08.2020 - 06.2022

Bachelor of Science - Operations Management

The University of Alabama

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Jeraka Thernize