Jerald Mason
Driver
Fresno,Tx
Summary
An aspiring communication professional with a strong desire to leverage education and experience in analyzing and enhancing communication techniques to develop strategies that positively impact an organization\'s public relations and internal communication. Possesses natural problem-solving ability, as well as strong leadership and team-building skills. Motivated to apply a unique skillset gained through hands-on experience and education at an organization that values teamwork, quality, creativity, and staff development.
Overview
16
16
years of professional experience
Work History
Sale Associate & Driver
Ken Brault Auto Paint & Supply
05.2018 - Current
- MANAGE WAREHOUSE INVENTORY OF OVER 6,000 PRODUCTS, MAINTAINING AN ACCURATE DATABASE TO OPTIMIZE MATERIAL MOVEMENT EFFICIENCY
- COORDINATE STRICT SCHEDULES FOR MATERIAL DISTRIBUTION TO ENSURE TIMELY DELIVERIES WITHOUT OVERLAPS OR DELAYS
- COMMUNICATE EFFECTIVELY WITH CLIENTS AND INTERNAL TEAMS TO MEET COMPANY STANDARDS FOR PRODUCT DELIVERY
- SAFELY TRANSPORT AND UNLOAD MATERIALS, PERFORM QUALITY CONTROL CHECKS, CONDUCT VEHICLE INSPECTIONS, AND REVIEW ORDERS FOR CUSTOMER SATISFACTION
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Proctor & Lab Assistant
Houston Community College System
09.2009 - 01.2020
- TROUBLESHOOT AND RESOLVE HARDWARE AND SOFTWARE ISSUES, MAINTAIN LAB CLEANLINESS AND SANITIZATION, MANAGE LAB SCHEDULING, AND GUIDE STUDENTS WITH COMPUTER-RELATED PROBLEMS
- SUPPORT THE MANAGING PROCTOR BY SCHEDULING AND REGISTERING TEST PARTICIPANTS, AS WELL AS ARRANGING SEATING
- OVERSEE THE ADMINISTRATION OF VARIOUS STUDENT TESTS, APPLYING KNOWLEDGE OF TESTING PROCEDURES & POLICIES, AND ACADEMIC INTEGRITY STANDARDS
- Supervised over 40plus final exams for approximately 40 plus students at conclusion of each semester.
- Led and effectively managed class of over 40 plus students.
Transportation Driver
Shaw Transportation, Inc.
11.2012 - 06.2017
- TRANSPORTED AROUND 30 CLIENTS WEEKLY TO VARIOUS MEDICAL AND PERSONAL DESTINATIONS, ENSURING SAFETY AND PROFESSIONALISM
- PLANNED OPTIMAL ROUTES FOR CLIENT PICKUPS AND DROP-OFFS, LEVERAGING EXTENSIVE CITY KNOWLEDGE TO AVOID DELAYS
- ENSURED CLIENT CONFIDENTIALITY BY ADHERING TO HIPAA REGULATIONS AND COMPANY POLICIES
- CONDUCTED ROUTINE SAFETY AND QUALITY CHECKS TO MAINTAIN VEHICLE AND EQUIPMENT FUNCTIONALITY
Package Handler & Sorter
United Parcel Service
09.2011 - 03.2013
- PREPARED PACKAGES FOR SAFE SHIPMENT BY BUILDING CUSTOM BOXES AND APPLYING APPROPRIATE CUSHIONING
- ADDRESSED AND RESOLVED ISSUES WITH DAMAGED PACKAGES THAT HAVE BEEN RECEIVED OR SHIPPING
- SORTED, QUALITY CHECKED, AND LOADED OVER 1,200 PACKAGES DAILY, ADHERING TO LOADING AND SAFETY PROTOCOLS
- MANAGED PACKAGE INVENTORY THROUGH PROFICIENT USE OF COMPUTER SOFTWARE AND DATA ENTRY
Education
Bachelor of Arts - Communication Studies
University of Houston-Downtown
Houston, Tx05.2021
Associate of Arts -
Houston Community College
Houston, TX08.2007
High School Diploma -
Contemporary Learning Center
Houston, TX06.2000
Skills
- Effective Communication
- TEAMWORK
- ADAPTABILITY
- Analytical Problem-Solving
- TIME MANAGEMENT
- MICROSOFT SUITE
- RESOURCE MANAGEMENT
- DATA ANALYSIS
- Data Analysis
- PROJECT MANAGEMENT
- Customer Engagement
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Skilled in Managing Multiple Tasks
- Client service
- Customer service
Training
- Interpersonal Communication
- Business & Technical Report Writing
Timeline
Sale Associate & Driver
Ken Brault Auto Paint & Supply
05.2018 - Current
Transportation Driver
Shaw Transportation, Inc.
11.2012 - 06.2017
Package Handler & Sorter
United Parcel Service
09.2011 - 03.2013
Proctor & Lab Assistant
Houston Community College System
09.2009 - 01.2020
Bachelor of Arts - Communication Studies
University of Houston-Downtown
Associate of Arts -
Houston Community College
High School Diploma -
Contemporary Learning Center
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