Jeraldine Arellanes-Romero
Salt Lake City,UT
Summary
Dynamic and results-driven professional with a strong background in customer service at Antojitos Doña Julia. Proven ability to enhance guest engagement and satisfaction through effective communication and meticulous attention to cleanliness standards. Skilled in cash handling and inventory management, consistently delivering exceptional experiences in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Server
Antojitos Doña Julia
2020 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Took food and beverage orders accurately, ensuring prompt delivery to guests.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to ensure timely meal preparation and quality control.
- Handled cash transactions efficiently, ensuring accurate end-of-shift reconciliation.
- Resolved customer inquiries and concerns effectively, enhancing guest satisfaction.
- Supported inventory management by restocking supplies as needed during shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Receptionist Assistant
The Joint Chiropractic
Sugarhouse
09.2024 - 12.2024
- Coordinated outreach initiatives promoting chiropractic benefits within local communities.
- Collected and tracked information about participation and outcomes of individual programs.
- Coordinated team-building activities focused on physical activity, fostering camaraderie among coworkers while promoting active lifestyles.
- Managed health fair activities to expose customers to health and wellness businesses.
- Developed customized wellness plans for employees, resulting in improved overall health and reduced absenteeism.
- Established a culture of wellness by cultivating an environment focused on holistic well-being, empowering employees to make healthier choices both in and out of the workplace.
- Managed front desk operations, ensuring smooth patient flow and efficient appointment scheduling.
- Developed training materials for new staff, improving onboarding process and knowledge retention.
- Coordinated communication between patients and chiropractic team to address inquiries and resolve issues promptly.
- Conducted regular inventory assessments for office supplies, maintaining optimal stock levels for clinic operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
West High School
Salt Lake City, UTSkills
- Customer service
- Cash handling
- Food safety
- Inventory management
- Communication skills
- Time management
- Cleanliness standards
- Guest engagement
- Safe food handling
- Memory retention
- Supply restocking
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Assistant
The Joint Chiropractic
09.2024 - 12.2024
Server
Antojitos Doña Julia
2020 - Current
High School Diploma -
West High School