Jeramy Eberle
Gresham,OR
Summary
Analytical, organized and detail-oriented with expertise and experience in customer service. Collaborative team player with a track record of delivering quality solutions.
Overview
19
19
years of professional experience
Work History
Work Crew Specialist
Clackamas county sheriff office
2016.01 - Current
- Supervised justice involved work crews
- Improve staff performance through training, attention to detail and empathetic problem-solving methods
- Assisted with preparation of staff assessments
- Resolve issues between work crews
- Added $25,000 in revenue stream by consolidating scheduling and adding projects and partnering agencies, created maintenance plan for tools and equipment, coordinate employees to certain projects, collaborate with fleet team to upgrade vans/trailers for program needs.
Park Ranger
Metro
2009.01 - 2017.01
- Assign tasks, provide public with information on Oxbow’s recreational opportunities, park amenities, policies and procedures
- Enforce park policies and respond to various types of emergency situations
- Assign and oversee park maintenance tasks
- Conducted education programs and inform visitors about parks natural and cultural resources, Collaborated with conservationists and wildlife management and habitat restoration projects.
- Educated visitors on area wildlife and regional history during tours and presentations.
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Performed search and rescue operations for missing people and coordinated with local agencies for response operations.
- Organized and presented regional history lectures and presentations for children and adults.
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Guided tours for park visitors with focus on informative and safe visits.
- Distributed park and trail maps, provided park information and answered customer service questions.
- Drafted detailed operations plans for resource management and staffing priorities based on seasonal changes and manning requirements.
- Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
Outside Sales Representative
Fastenal
2006.01 - 2009.01
- Outside sales
- Created and delivered presentations to decision makers, leading to 45% improvement from previous years
- Managed portfolio of 100+ clients with 98% retention rate.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Developed and implemented sales strategies to increase revenue.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
Education
Skills
- Government contracts
- Excellent listener
- Customer service
- Motivator
- Staff and coaching
- Conflict resolution
- Poised under pressure
Timeline
Work Crew Specialist
Clackamas county sheriff office
2016.01 - Current
Park Ranger
Metro
2009.01 - 2017.01
Outside Sales Representative
Fastenal
2006.01 - 2009.01
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