Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jeraya Willis

Sacramento,CA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Esthetician

Massage Envy
03.2021 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Sterilized equipment for patient treatments.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Stocked treatment rooms with proper supplies.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.

Wax Specialist

European Wax Center
08.2020 - 04.2021
  • Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
  • Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
  • Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.

Lash Stylist

Amazing Lash Studio
07.2018 - 11.2019
  • Provide lash extensions creating a signature style personalized to each client.
  • Educated clients on lash care best practices, resulting in fewer complications and improved overall lash health.
  • Maintained detailed records of client preferences, enabling personalized experiences during return visits.
  • Selling and recommending products to help maintain the results
  • Consulted with clients to understand desired look and discuss available lash options.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.

Retail Sales Associate Cashier

Rite Aide Pharmacy
05.2015 - 08.2018
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the over the counter products.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.

Education

Associate of Science - Social Sciences

American River College
Sacramento, CA
12-2017

Skills

  • Customer service
  • Multitasking and organization
  • Sanitization
  • California licensed esthetician
  • Advanced facial techniques
  • Retail sales

Certification

  • First Aid/ Basic Life Support ( July 2024)

Timeline

Esthetician

Massage Envy
03.2021 - Current

Wax Specialist

European Wax Center
08.2020 - 04.2021

Lash Stylist

Amazing Lash Studio
07.2018 - 11.2019

Retail Sales Associate Cashier

Rite Aide Pharmacy
05.2015 - 08.2018

Associate of Science - Social Sciences

American River College

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Jeraya Willis