Jere' Nicholson
Harrisburg,PA
Summary
Knowledgeable certified pharmacy technician skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
UPMC Pinnacle
Harrisburg, PA
04.2022 - Current
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Setup deliverers for medication's to be delivered to different hospitals.
- Processed and packaged mailing orders for customers.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Pharmacy Technician
Penn State Hershey Medical Center
Hershey, PA
04.2022 - Current
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Able to read and interpret written prescriptions, including sig codes, day supply calculation, prescription drug knowledge, and federal/state laws.
- Assisted pharmacists in preparing medical records for submission to insurance companies for prior authorization approval.
- Ensured that all required documents were obtained before submitting a request for approval of medications requiring preauthorization.
- Monitored status updates on submitted prior authorizations through various systems including electronic medical records systems.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Identified potential problems with submitted requests by verifying all information is accurate before sending out for review.
- Participated in client communications, including conference calls and on-site meetings, and presented status updates of ongoing issues.
- Performed special projects as assigned. Mentor less experienced team members to improve their understanding and skills by ensuring they are familiar with resource materials, including manuals and systems.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Logistics Specialist
Essintial enterprise
Lewisberry, PA
05.2019 - 03.2022
- Conducted inventory checks and resolved discrepancies.
- Kept deliveries on track and provided timely status updates.
- Scheduled material deliveries, equipment repair and shipment transportation.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
- Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Coordinated with freight forwarders to expedite international shipments.
- Scheduled shipments to customer warehouses via in-house tracking system.
- Automated office operations, managed client correspondence and supplied record tracking and data communication services.
- Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
Pharmacy Technician
CVS Pharmacy
Harrisburg, PA
08.2017 - 04.2019
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Verified prescriptions and drug labels, documents and packages.
- Promoted supplement and nutritional products to maximize sales and customer wellness.
- Established and updated patient profiles, medications and insurance details.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Merchandised related products to drive pharmacy department sales.
Pharmacist Assistant
Benecard PBF
Camp Hill, PA
08.2016 - 07.2017
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Communicated with insurance companies for billing purposes.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Followed strict confidentiality protocols to protect customers' private medical information.
Data Entry/ Individual Account Specialist
Captial Blue Cross
Harrisburg, PA
01.2013 - 07.2015
- Identified, corrected and reported data entry errors.
- Verified and logged in deadlines for responding to daily inquiries.
- Reviewed and updated account information in company computer system.
- Completed accurate and efficient data entry and database updates to support business operations.
- Compiled data from source documents prior to data entry.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Proofread documents and edited materials to correct grammar and spelling mistakes.
- Verified and logged deadlines in response to daily inquiries and requests.
Pharmacy Technician/ Cashier
Rite Aid
Harrisburg, PA
01.2006 - 01.2013
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Prepared prescription transfers to other pharmacies.
- Used 8-point check system to verify labeled prescriptions.
- Dispensed medications to patients in accordance with pharmacist orders.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Education
High School Diploma -
John Harris
Harrisburg, PA06.2008
Skills
- Active listening skills
- Sharp problem solver
- Energetic work attitude
- Adaptive team player
- Data Entry
- Microsoft Excel
- Microsoft Word
- Dependable and reliable
- Problem-solving skills
- Resolving customer issues
- Supporting pharmacy operations
- Excellent organizational, interpersonal, and communication skills
Accomplishments
- Earned board certification from Pharmacy Technician Certification Board.
Certification
- Certified Pharmacy Technician (CPhT)
- Certified by the Pharmacy Technician Certification Board (PTCB)
Timeline
Certified Pharmacy Technician
UPMC Pinnacle
04.2022 - Current
Pharmacy Technician
Penn State Hershey Medical Center
04.2022 - Current
Logistics Specialist
Essintial enterprise
05.2019 - 03.2022
Pharmacy Technician
CVS Pharmacy
08.2017 - 04.2019
Pharmacist Assistant
Benecard PBF
08.2016 - 07.2017
Data Entry/ Individual Account Specialist
Captial Blue Cross
01.2013 - 07.2015
Pharmacy Technician/ Cashier
Rite Aid
01.2006 - 01.2013
High School Diploma -
John Harris