Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KAYLA SIMON

Orono,MN

Summary

Motivated student working toward Developmental Psychology degree. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Wagreens
02.2022 - Current
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.

Child Psychology Research Assistant

University Of Minnesota - Twin Cities
05.2023 - Current
  • Disseminated research findings to personnel as white papers, presentations and spreadsheets.
  • Collected and recorded data for later assessment and data analysis.
  • Created and implemented procedures to obtain required information and support research goals.
  • Maintained up-to-date records of research activities and results for future reference.
  • Collaborated with other researchers to develop successful research strategies.
  • Worked both independently and collaboratively in fast-paced laboratory environment.

Education

Bachelor of Science - Developmental Psychology

University of Minnesota
Minneapolis, MN
05.2024

Skills

  • Organization and prioritization
  • Time Management
  • Accuracy
  • Problem Solving
  • Adaptability
  • Communication
  • Prioritizing Workflows
  • Leadership
  • Team Collaboration
  • Active Listening Skills
  • Document Organization

Certification

  • Certified Certified Pharmacy Technician(CPhT), Pharmacy Technician Certification Board (PTCB) - Issued April 2023 - Expires April 2025

Timeline

Child Psychology Research Assistant

University Of Minnesota - Twin Cities
05.2023 - Current

Senior Certified Pharmacy Technician

Wagreens
02.2022 - Current

Bachelor of Science - Developmental Psychology

University of Minnesota

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KAYLA SIMON