Selena Sykes
Des Moines,IA
Summary
Driven pharmacy technician with 3.5 years of experience in pharmacy setting. Highly skilled in entering, dispensing, and selling prescriptions accurately and quickly. Proven history of providing great customer service to patients. Excited to expand my skills in a different pharmacy environment.
Overview
7
7
years of professional experience
Work History
Senior Certified Pharmacy Technician
Walgreens
Des Moines, Iowa
01.2022 - Current
- Answered incoming phone calls and addressed questions from customers, healthcare providers, and insurance company representatives.
- Stocked, labeled and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders and fixing insurance issues.
- Helped pharmacist clear problematic prescriptions to keep pharmacy efficient.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Pharmacy Technician
Walgreens
Des Moines, IA
07.2018 - 01.2022
Customer Service Associate
Walgreens
Des Moines, IA
12.2015 - 07.2018
- Helped customers locate products.
- Organized shelves to maintain store visual appeal.
- Informed customers about special promotions and provided detailed information for various products.
- Kept track of merchandise counts.
- Provided friendly and positive customer assistance.
Ride's Assistant
Adventureland Amusement Park
Des Moines, IA
07.2015 - 09.2015
- Assisted ride operator in buckling in guests and ensuring ride safety.
- Greeted and socially interact with guests while waiting in line.
Server
Beaverdale Estate
Des Moines, IA
07.2014 - 07.2015
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with residents to help place food orders.
- Created warm and friendly relationships with residents.
Education
High School Diploma -
Roosevelt High School
Des Moines, IA05.2017
Skills
- Customer Service
- Prioritization and Organization
- Data Entry
- Answering and Routing Calls
- HIPAA Compliance
- Cash Register Operations
Timeline
Senior Certified Pharmacy Technician
Walgreens
01.2022 - Current
Pharmacy Technician
Walgreens
07.2018 - 01.2022
Customer Service Associate
Walgreens
12.2015 - 07.2018
Ride's Assistant
Adventureland Amusement Park
07.2015 - 09.2015
Server
Beaverdale Estate
07.2014 - 07.2015
High School Diploma -
Roosevelt High School