Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ma'niyah Farmer

Flint,MI

Summary

I am seeking entry level employment that will allow me to utilize my skills in customer service,communicating,cleaning and monitzing as well as being open to learn new skills.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

McDonald's Restaurant
02.2020 - 12.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Customer Service Representative

Charleys Cheesesteaks and Wings
12.2022 - 08.2023
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

High School Diploma -

Hamady High School
3223 Carpenter Rd Flint,MI
06-2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Knowledge of cleaning products
  • Restroom Sanitation
  • Food Preparation

Timeline

Customer Service Representative

Charleys Cheesesteaks and Wings
12.2022 - 08.2023

Customer Service Representative

McDonald's Restaurant
02.2020 - 12.2021

High School Diploma -

Hamady High School
Ma'niyah Farmer