Jeremiah Cardona
Fort Worth,TX
Summary
Enthusiastic individual experienced in customer care. Will find a solution to any problem thrown my way. Great customer service and will not stop until the customer is satisfied. I am a sponge and will soak up any knowledge thrown my way. I love learning new skills and working in new environments. I am extremely flexible and willing to work when needed.
Overview
3
3
year of professional experience
Work History
Certified Technician
Take 5 Oil Change
Fort Worth, Texas
03.2022 - 05.2022
- Used hand and power tools to align and assemble component parts.
- Read blueprints, schematics and technical drawings.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Engaged with [Number] customers daily regarding purchases, troubleshooting issues and warranties.
- Addressed routine equipment maintenance according to established schedule.
- Prioritized tasks and planned workflows to meet operational targets.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
Online Grocery Associate
Walmart
Fort Worth, TX
06.2021 - 02.2022
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Timber Creek High School
Fort Worth, TX05.2023
Skills
- Design principles
- Issue Analysis
- Service focused
- Analysis proficiency
- Superior technical abilities
- Time management
- Team Training
Timeline
Certified Technician
Take 5 Oil Change
03.2022 - 05.2022
Online Grocery Associate
Walmart
06.2021 - 02.2022
Timber Creek High School
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