Jeremiah Chester
US Army Reserve Center
St Louis,MO
14
years of professional experience
Military professional with solid foundation in operational strategy and logistics. Known for exceptional teamwork and reliability, ensuring mission success and adaptability in dynamic environments. Highly skilled in tactical planning and resource management.
Experienced with tactical operations and logistics management. Utilizes strategic thinking to effectively coordinate missions and resources. Knowledge of advanced training techniques and leadership principles.
Professional with hands-on experience in maintaining and troubleshooting automated teller machines. Strong skills in diagnostics, repair, and preventive maintenance, ensuring optimal machine performance and uptime. Known for effective teamwork and adaptability, consistently delivering reliable support in dynamic environments. Technical prowess in electronics, mechanical systems, and software integration. Reliable, results-driven, and adept at meeting and exceeding service expectations.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Work History
ATM Service Technician
5 Years 2 Months- Conducted routine maintenance and troubleshooting on various ATM models to ensure optimal functionality.
- Diagnosed hardware and software issues, implementing effective solutions to minimize downtime.
- Collaborated with banking institutions to schedule service calls and expedite repairs.
- Trained junior technicians on best practices for ATM servicing and customer interaction protocols.
- Developed and refined standard operating procedures for ATM maintenance processes, enhancing efficiency.
- Managed inventory of parts and supplies, ensuring availability for timely repair services.
- Analyzed service data to identify trends, informing proactive maintenance strategies and reducing future failures.
- Minimized downtime for ATMs, ensuring efficient cash management and optimal machine performance.
- Provided prompt technical support in response to service calls from clients, resulting in quick issue resolution.
- Coordinated with vendors to obtain necessary parts and equipment, ensuring minimal delay in addressing client needs related to ATM servicing.
Enlisted Soldier
13 Years 10 Months- Surveyed and controlled access to restricted areas to reduce incidents and theft by monitoring traffic of personnel and visitors.
- Authored daily activity, incident, safety, repair and irregularity reports.
- Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Maintained security of local areas and performed route clearance for visiting high-ranking officials.
- Organized documents to increase operational productivity.
- Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
- Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
- Oversaw inventory to reduce inaccuracies and ensure proper equipment maintenance.
- Directed logistical training procedures in accordance with military regulations.
- Led team training sessions to enhance operational readiness and combat effectiveness.
- Coordinated logistics for troop deployments, ensuring timely and efficient resource allocation.
- Developed and implemented training programs to improve soldier performance and unit cohesion.
- Mentored junior soldiers, fostering professional development and leadership skills within the unit.
- Conducted risk assessments to ensure safety compliance during training exercises and operations.
- Evaluated operational procedures, identifying areas for improvement to boost efficiency and effectiveness.
- Served as liaison between command staff and personnel, facilitating communication and operational alignment.
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Led security efforts for multiple installations, maintaining a safe environment for all personnel and preventing unauthorized access to sensitive materials.
- Managed inventory levels to ensure timely supply of petroleum products across multiple locations.
- Developed and implemented efficient logistics strategies for transportation of fuel supplies.
- Conducted regular audits of petroleum storage facilities to maintain compliance with safety regulations.
- Trained junior staff on best practices in inventory management and safety protocols.
- Analyzed supply chain performance metrics to identify areas for improvement and cost reduction.
- Operated commercial vehicles in compliance with federal and state regulations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance standards.
- Planned routes based on delivery schedules and traffic conditions to optimize efficiency.
- Maintained accurate logs of driving hours, fuel usage, and vehicle maintenance records.
Security Officer
3 Months- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify security risks and address potential hazards proactively.
- Responded promptly to alarms, disturbances, and emergencies, ensuring effective resolution of incidents.
- Collaborated with law enforcement during investigations, providing detailed reports and necessary documentation.
- Implemented improved surveillance techniques that increased incident detection efficiency across the facility.
Arcade Technician
2 Months- Diagnosed and repaired arcade machines to ensure optimal performance and minimize downtime.
- Conducted routine maintenance on gaming equipment, enhancing reliability and user experience.
- Trained junior technicians on troubleshooting techniques and repair processes for various arcade games.
- Collaborated with management to implement preventive maintenance schedules, improving equipment longevity.
Armed Courier
4 Years 7 Months- Planned and executed efficient routes to optimize time and fuel costs.
- Conducted routine maintenance and troubleshooting on various ATM models to ensure optimal functionality.
- Diagnosed hardware and software issues, implementing effective solutions to minimize downtime.
- Collaborated with banking institutions to schedule service calls and expedite repairs.
- Trained junior technicians on best practices for ATM servicing and customer interaction protocols.
- Developed and refined standard operating procedures for ATM maintenance processes, enhancing efficiency.
- Managed inventory of parts and supplies, ensuring availability for timely repair services.
- Analyzed service data to identify trends, informing proactive maintenance strategies and reducing future failures.
- Minimized downtime for ATMs, ensuring efficient cash management and optimal machine performance.
Education
High School Diploma
Skills
Electrical troubleshooting
Network connectivity
Hardware installation
Diagnostic skills
Software configuration
Security systems
ATM maintenance
Training and mentoring
Employee motivation
Attention to detail
Customer service
Decision-making
Strategic planning
Complex Problem-solving
Inventory control
Staff discipline
Staff development
Team building
Processes and procedures
Operations management
Relationship building
Public speaking
Project planning
Conflict resolution
Expectation setting
Software experience
Business administration
Verbal and written communication
Safety protocols
Coaching and mentoring
Accomplishments
- Mission Command Digital Master Gunner
- Senior Gunner (Crew Serve Weapons)
- Sergeant (2020-2023)
- Staff Sergeant (2024-Current)
- Platoon Sergeant (2020- Current)
- Lead ATM Technician (ATM Solutions)
Timeline
ATM Service Technician
NCR
07.2021 - CurrentRead More
Security Officer
Security Solutions
03.2021 - 06.2021Read More
Arcade Technician
Bfc Enterprises
01.2021 - 03.2021Read More
Armed Courier
ATM Solutions Inc
06.2016 - 01.2021Read More
Enlisted Soldier
US Army Reserve Center
11.2012 - CurrentRead More
Kirkwood High School
High School Diploma
Read More