Jeremiah Deocampo
Henderson,United States
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Service Advisor
Findlay Honda Henderson
05.2022 - Current
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Inside Sales Advisor
Tesla
07.2021 - 05.2022
- Exceeded sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided excellent customer service throughout entire sales cycle, addressing client concerns promptly and professionally.
- Utilized CRM systems effectively to track leads, maintain detailed client records, and monitor progress toward sales goals.
Customer Loyalty Specialist
Zappos
10.2020 - 07.2021
- Provided exceptional service to customers through active listening and personalized solutions.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Participated in ongoing training sessions, keeping up-to-date on industry trends and best practices.
Education
Associates of Arts - In Progress - Criminal Justice
College of Southern Nevada
Skills
- Quality Control
- Documentation And Reporting
- Attention to Detail
- Multitasking and Organization
- Records Management
Timeline
Service Advisor
Findlay Honda Henderson
05.2022 - Current
Inside Sales Advisor
Tesla
07.2021 - 05.2022
Customer Loyalty Specialist
Zappos
10.2020 - 07.2021
Associates of Arts - In Progress - Criminal Justice
College of Southern Nevada
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