Jeremiah Gibbs
West Palm Beach
Summary
Dynamic Patient Ambassador with proven strengths in customer service, effective communication, and problem-solving. Committed to enhancing patient experiences and fostering trust through compassionate care.
Motivated individual with strong communication and time management skills. Experienced in optimizing processes and training teams to improve service delivery. Dedicated to enhancing patient care and operational efficiency in healthcare settings.
Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
4
4
years of professional experience
Work History
Patient Ambassador
Morrison Healthcare
West Palm Beach, FL
08.2025 - Current
- Facilitated patient engagement through effective communication and support during healthcare processes.
- Implemented best practices for patient interaction, improving overall experience in healthcare settings.
- Monitored patient flow and addressed concerns promptly to ensure timely care delivery.
- Trained new ambassadors on organizational protocols, enhancing team performance and patient relations.
- Developed strong relationships with patients, fostering trust through open communication and attentive listening skills.
- Improved hospital''s reputation for excellent patient care by consistently delivering compassionate assistance to patients and families.
F.A.N.S
NexDine
West Palm Beach, FL
09.2023 - 08.2025
- Collaborated with team members to streamline food service operations and improve efficiency.
- Coordinated daily activities to maintain high standards of cleanliness and safety in dining areas.
- Executed training sessions for new staff, fostering a collaborative team environment and knowledge sharing.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Cashier
Publix
West Palm Beach, FL
05.2023 - 08.2023
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained clean and organized checkout areas, ensuring positive shopping experiences.
- Assisted customers with inquiries, providing product information and resolving issues.
- Handled cash management, balancing registers at the end of shifts for accuracy.
- Implemented strategies to reduce wait times during peak hours, improving customer satisfaction.
- Collaborated with team members to optimize inventory management on the sales floor.
- Monitored and restocked merchandise displays to maintain store presentation standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Parking Attendant
Rapids Water Park
West Palm Beach
05.2022 - 05.2023
- Managed parking logistics to optimize visitor flow and enhance guest experience.
- Monitored parking space availability to direct customers to open spots quickly.
- Monitored parking area for safety compliance and efficient space utilization.
- Assisted guests with inquiries and provided directions to improve service quality.
- Trained new staff on operational procedures and customer service standards.
- Implemented process improvements that increased parking efficiency during peak hours.
- Answered general questions about parking fees, facilities, and directions.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
Education
High School Diploma -
Inlet Grove Community Highschool
Riviera Beach, FL05.2024
Skills
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Customer service
- Calm and effective under pressure
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Self motivation
Timeline
Patient Ambassador
Morrison Healthcare
08.2025 - Current
F.A.N.S
NexDine
09.2023 - 08.2025
Cashier
Publix
05.2023 - 08.2023
Parking Attendant
Rapids Water Park
05.2022 - 05.2023
High School Diploma -
Inlet Grove Community Highschool