Jeremiah Haggins
Lincolnton,NC
Summary
I am a reliable team leader experienced in fast-paced operational environments, have a strong background in problem-solving, communication, and inventory monitoring. I am recognized for a high attention to detail and an unwavering commitment to safety regulations and quality control. I am eager to educate myself in many more aspects.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dairy Queen
Hickory, NC
09.2023 - Current
- Supervised daily operations, ensuring efficient service and product quality.
- Trained new team members on operational procedures and customer service standards.
- Coordinated with team to optimize workflow during peak hours, enhancing customer satisfaction.
- Resolved customer complaints effectively, fostering a positive dining experience and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Lincolnton Highschool
Lincolnton, NCSkills
- Problem-solving
- Team leadership
- Cash handling
- Staff training and development
- Inventory counts
- Multitasking and prioritizing
- Willingness to learn
- Critical thinking
- Time management
- Attention to detail
Accomplishments
- Supervised team of 4 staff members.
Timeline
Shift Leader
Dairy Queen
09.2023 - Current
High School Diploma -
Lincolnton Highschool