Jeremiah Jackson
Philadelphia,pa
Summary
Compassionate Mental Health Technician with a proven track record at Quality Care Option, skilled in de-escalation techniques and behavior management. Successfully advocated for residents' needs, fostering strong relationships through active listening and empathy. Adept at crisis intervention, enhancing patient safety and well-being in high-stress environments.
Overview
12
12
years of professional experience
Work History
Mental Health Technician
Quality Care Option
04.2017 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Resident Counselor
InVision Human Services
09.2013 - 05.2024
- Acted as an advocate for residents when communicating with healthcare providers or other external entities regarding their medical needs or concerns.
- Coordinated with outside agencies to secure necessary resources for residents transitioning out of residential care into independent living arrangements or other supportive environments.
- Developed strong rapport with residents and their families through effective communication techniques such as active listening and empathy.
- Collaborated with interdisciplinary teams to ensure optimal care and support for each resident.
Education
Diploma
Greece Olympia
06-2000
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
Timeline
Mental Health Technician
Quality Care Option
04.2017 - Current
Resident Counselor
InVision Human Services
09.2013 - 05.2024
Diploma
Greece Olympia
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