Jeremiah Jeanphilippe
Tamarac,USA
Summary
Aspiring relationship banker with strong understanding of improving organizational performance and customer service skills. Adept at collaborating to ensure high-quality services. Career history promoting adherence to policies and industry standards.
Overview
5
5
years of professional experience
Work History
Relationship Banker Intern
Bank of America
01.2025 - Current
- Strengthened client relationships by providing mobile and personal banking solutions and excellent customer service.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
Clerk
Publix
10.2024 - Current
- Worked with colleagues to provide exceptional customer service, addressing inquiries, resolving issues, and creating a welcoming environment
- Participated in inventory management activities, monitoring stock levels and communicating supply needs to supervisors
Warehouse associate
Amazon
06.2023 - 09.2024
- Communicated effectively with colleagues and supervisors to resolve issues, answer questions, and provide support to customers
- Demonstrated strong attention to detail while picking, packing, and shipping orders, ensuring accuracy and prompt delivery to customers
Team lead
Chick fil a
08.2020 - 05.2023
- Managed key aspects of team dynamics, facilitating effective communication, conflict resolution, and fostering a positive work environment
- Collaborated with cross-functional teams to develop and implement strategic initiatives that improved overall team performance and productivity
Education
Business administration
Florida Atlantic University
Boca Raton, FLBusiness Administration
Broward College
Davie, FLCertificate - TRACK
YEAR UP UNITED
Miami, FLSkills
- Cash Handling
- Customer Service
- Data Analysis
- Documentation Management
- Inventory Management
- Problem Resolution
- Process Improvement
- Team Supervision
- Zoom
- Workday
- Salesforce
- Microsoft Office 365
- Microsoft Dynamics 365
- Google Workspace
- Dropbox
- Canva
- Calendly
- Adobe Creative Suite
- Relationship building and management
- Sales expertise
Timeline
Relationship Banker Intern
Bank of America
01.2025 - Current
Clerk
Publix
10.2024 - Current
Warehouse associate
Amazon
06.2023 - 09.2024
Team lead
Chick fil a
08.2020 - 05.2023
Business Administration
Broward College
Certificate - TRACK
YEAR UP UNITED
Business administration
Florida Atlantic University
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