
- Provided high-level customer service, managing Brands and inquiries for multiple clients in various industries, ensuring prompt and accurate issue resolution.
- Supported and provided feedback including verifying logistics details and liaising with clients to facilitate smooth claim outcomes.
- Gained strong understanding of claims workflows,business regulations, and compliance.
- Maintained professionalism and clarity when discussing branding options, and brand statuses with clients.
Provided excellent service in a high-volume restaurant setting, handling customer orders and resolving concerns with professionalism.
- Maintained a clean and organized work environment while ensuring adherence to health and safety guidelines.
- Collaborated with team members to increase speed of service and overall customer satisfaction
- Delivered exceptional customer service in a fast-paced cinema environment, ensuring guest satisfaction through proactive problem-solving.
- Assisted with ticketing, concessions, and event coordination, maintaining clear communication with both customers and management.
- Trained new team members on customer service procedures, enhancing the efficiency and overall customer experience.
- Claims Adjusting & Risk Assessment
- Customer Service & Client Relations
- Remote Work & Virtual Communication
- Insurance Policy Knowledge
- Time Management & Multi-tasking
- Conflict Resolution & Negotiation
- Microsoft Office Suite & CRM Software
- Strong Written & Verbal Communication
- Licensed Adjuster (State of Texas, December 8th)