Jeremiah Lyons
Cave Junction,OR
Summary
Dynamic professional with a proven track record at Addiction Recovery Center, excelling in client service excellence and efficient document organization. Recognized for enhancing data integrity and optimizing appointment scheduling, while demonstrating strong interpersonal professionalism. Committed to fostering positive relationships and ensuring operational efficiency in fast-paced environments.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
Work History
Receptionist
Addiction Recovery Center
04.2024 - Current
- Welcomed clients and visitors, ensuring a positive first impression of facility.
- Managed incoming calls and directed inquiries to appropriate staff members efficiently.
- Scheduled appointments for clients, optimizing daily office operations and resource allocation.
- Maintained accurate client records in electronic health record systems, enhancing data integrity.
- Assisted with intake procedures, gathering necessary information for treatment assessments.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Route Sales Representative
Frito Lay
03.2022 - 04.2024
- Developed and maintained relationships with customers to enhance brand loyalty.
- Delivered products efficiently, ensuring timely restocking of inventory in retail locations.
- Conducted market analysis to identify sales opportunities and adjust routes accordingly.
- Managed daily route planning, optimizing delivery schedules for maximum efficiency.
- Collaborated with management to implement promotional strategies that increased product visibility.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction levels.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maintained detailed records of inventory and sales to ensure accuracy in order processing.
Supervisor
Seven Arrows Logistics
07.2020 - 03.2022
- Supervised daily operations, ensuring compliance with safety regulations and company policies.
- Led team meetings to discuss workflow improvements and address operational challenges.
- Trained new employees on processes, equipment use, and safety protocols.
- Coordinated logistics for inbound and outbound shipments to optimize delivery schedules.
- Analyzed operational data to identify areas for process improvement and cost reduction.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
Associate of Applied Science - Criminal Justice
Umpqua Community College
Roseburg, OR06-2027
High School Diploma -
Illinois Valley High School
Cave Junction, OR06-2014
Skills
- Proficient in organizing tasks
- Prioritization skills
- Strong customer service via telephone
- Detail-oriented data entry
- Client service excellence
- Clerical coordination
- Efficient document organization
- Administrative coordination
- Proficient schedule organization
- Effective interpersonal professionalism
Affiliations
Illinois Valley Community Development Organization (IVCDO)
DEI Committee (Addictions Recovery Center)
Rotary International
Timeline
Receptionist
Addiction Recovery Center
04.2024 - Current
Route Sales Representative
Frito Lay
03.2022 - 04.2024
Supervisor
Seven Arrows Logistics
07.2020 - 03.2022
Associate of Applied Science - Criminal Justice
Umpqua Community College
High School Diploma -
Illinois Valley High School