Jeremiah Mangrum
Farmers Branch
Summary
Seasoned Asset Manager with over 20 years of experience in property management and community relations. Proven expertise in budget management, financial analysis, and leadership. Adept at overseeing capital projects and maintenance programs, ensuring operational efficiency and tenant satisfaction. Known for being dependable, innovative, and engaging, with a strong focus on strategic planning and team unity.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Leasing Professional II - Temp
DHA via Cogent Info Tech
Dallas
02.2025 - Current
- Contacted and followed up with clients on recertifications and or annuals.
- Conducted background checks on clients.
- Resolved tenant complaints promptly and professionally in accordance with company policies and procedures.
- Verify information and processing program documentation files as required.
- Perform administrative duties such as data entry, preparing and processing various documents and coordinating and scheduling meetings as requested.
Multisite Community Manager
Tarantino
10.2024 - 02.2025
- Oversee the management of two apartment communities: a mid-rise with 38 units and a garden-style community with 28 units
- Build and strengthen relationships with residents, successfully restoring trust after previous management neglect
- Actively engage in the application process, honing skills in identifying and preventing fraudulent applications
- Develop and implement targeted marketing strategies to attract essential workers to the communities
- Prepare variance reports and financial correspondence for the ownership group, ensuring transparency and accountability
- Create and manage budgets for both apartment communities, optimizing financial performance
Mental Break Due to Death of Parent
Self
05.2024 - 08.2024
Account Manager
Artisent Floors
03.2024 - 05.2024
- Generated leads and prospected new customers
- Recommended appropriate flooring products based on customer needs
- Negotiated contracts to maximize profitability
- Provided exceptional customer service, resulting in repeat business
Property Manager
IRT
10.2022 - 03.2024
- Conducted property tours and screened potential tenants
- Maintained accurate records of rental income and expenses
- Collaborated with maintenance team for timely service resolution
- Led team meetings to discuss operational improvements
Corporate Housing Coordinator
Southland Holdings, LLC
03.2022 - 10.2022
- Located housing and office spaces for multiple companies
- Managed rent payments and reconciled accounts with treasury
- Collaborated with over 30 project managers across USA and Canada
Property Manager
Sandhurst Apartment Management
01.2016 - 01.2022
- Promoted and upheld company values related to customer service
- Continually inspected community and implemented maintenance plans
- Implemented training programs for new hires
- Oversaw vendor contracts and ensured compliance
President
Arkansas Apartment Association
01.2019 - 01.2021
- Organized industry events and conferences for networking
- Led board meetings to align on strategic initiatives
- Enhanced member communication through newsletters and updates
Vice President
Arkansas Apartment Association
01.2018 - 01.2019
- Developed and maintained relationships with key industry stakeholders
- Assisted in policy creation and implementation to improve operations
- Coordinated events to enhance member engagement and industry knowledge
Senior Service Coordinator
Mid-America Apartment Communities
04.2013 - 10.2014
- Handled customer service requests and expedited resolutions
- Entered and managed service requests using property management software
- Maintained ongoing contact with residents to ensure satisfaction
Senior Assistant Property Manager
Mid-America Apartment Communities
01.2004 - 04.2012
- Assisted property manager with leasing, resident retention, and maintenance
- Supervised staff and managed customer service
- Collected rent and fees, managed delinquencies and evictions
- Facilitated team-building activities to enhance staff morale
Education
High School Diploma - Secondary Education
Ridgeway High School
01.1999
Skills
- Budget Management
- Client Relations
- Leadership
- Rental Income Management
- Entrata
- RealPage
- Community Management
- Financial Statements
- Variance Reporting
- Management Reporting
- Property Management
- Yardi (Property Management Software)
- Rent Collection
- Site Inspection
- Real Estate
Certification
- Diversity Leadership Program, 01/01/20
- Nalp, 06/01/00
- National Apartment Association, 06/01/00
Accomplishments
- Strategic Financial Planning, At IRT, maintained accurate records of rental income and expenses, leading to improved financial transparency and operational efficiency through a thorough and objective approach.
- Community Trust Restoration, At Tarantino, built and strengthened relationships with residents, successfully restoring trust after previous management neglect by applying a compassionate and engaging approach.
- Innovative Marketing Strategies, Developed and implemented targeted marketing strategies at Tarantino, attracting essential workers to the communities and driving leasing success through an innovative and resourceful approach.
Personality Strengths
- Open-minded - Open to new ideas, yet values tradition
- Planful - Structured, meticulous, and achievement-oriented
- Engaged - Excels in teams and one-on-one interactions
- Accommodating - Diplomatic and accepting of others' needs
- Composed - Remains calm under pressure
Timeline
Leasing Professional II - Temp
DHA via Cogent Info Tech
02.2025 - Current
Multisite Community Manager
Tarantino
10.2024 - 02.2025
Mental Break Due to Death of Parent
Self
05.2024 - 08.2024
Account Manager
Artisent Floors
03.2024 - 05.2024
Property Manager
IRT
10.2022 - 03.2024
Corporate Housing Coordinator
Southland Holdings, LLC
03.2022 - 10.2022
President
Arkansas Apartment Association
01.2019 - 01.2021
Vice President
Arkansas Apartment Association
01.2018 - 01.2019
Property Manager
Sandhurst Apartment Management
01.2016 - 01.2022
Senior Service Coordinator
Mid-America Apartment Communities
04.2013 - 10.2014
Senior Assistant Property Manager
Mid-America Apartment Communities
01.2004 - 04.2012
High School Diploma - Secondary Education
Ridgeway High School