Jeremiah Simonette
White Plains,NY
Summary
An analytical, self-motivated, and respectful individual with a passion for listening to others and helping them find resolutions. Seeking experience in areas aligned with and supportive of my aspirations of becoming a Clinical Psychologist. My communication style is diplomatic and tactful, enabling effective engagement with professionals and non-professionals at all levels. Eager to contribute to the field of psychology, applying my skills and dedication to positively impact the lives of individuals seeking support and guidance.
Overview
6
6
years of professional experience
Work History
General Manager
Hastings Tea & Coffee
05.2024 - Current
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Developed and implemented strategic plans to drive business growth and increase profitability
- Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
- Achieved sales targets consistently by implementing targeted promotions and upselling techniques
- Managed inventory levels to optimize stock availability while minimizing carrying costs
- Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
- Developed training programs to enhance employee skills in areas such as customer service, product knowledge, and sales techniques
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
- Negotiated contracts with suppliers/vendors resulting in cost savings
- Increased revenue through the development of new products/services
- Improved employee retention rates through the implementation of employee engagement initiatives
- Streamlined workflow processes resulting in improved productivity
- Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
Assistant Manager
Five Guys
05.2023 - 04.2024
- Managed employee operations effectively.
- Making sure customers get their right order in the allotted time
- Reporting sales every hour to upper management
- Checking and maintaining correct temp for food products and stations every two hours
- Addressed grievances and ensured client satisfaction.
- Oversaw readiness of operations prior to start of business day.
- Organized closing duties allowing the team to leave at a reasonable time.
- Executed end-of-night tallying to confirm accurate register total.
- Deposit any cash that was received that day into the safe
Sales Representative
Vector Marketing
06.2022 - 09.2022
- At vector I was a sales representative selling a brand called Cutco, which are fine sets of American made cutlery and kitchen products
- In my time at vector through my hard work and dedication to the job I was awarded the honor of attending a conference with the top members in the organization from all over the region and learnt many useful skills which I can also apply in my own life as-well as in any business/organization I become a part of
Externship
Ardsley High School
05.2022 - 06.2022
- Worked with a psychologist aiding them in the development of a mental health app (support on the spot)
- Utilized creative skills to make posts/flyers for the promotion of the app
- Did extensive research in order to critique flaws which led to the betterment of the app
- Developed an understanding of procedures, and processes
- Build professional working relationships with peers and supervisors
- Supported day-to-day operations, assisting teammates with various tasks
- Conducted research and presented findings to leadership
- Reported concerns to supervisor for resolution
- Provided critical input that led to the improvement of mental health app
- Developed a social media presence (Instagram) to raise awareness to the app
Volunteer - Junior Robotics Curriculum Advisor
GRASPTT LTD
11.2018 - 12.2021
- Read and review instructions to determine age appropriateness for building robots!
- Build various robots to test functionality and report building challenges
- Feedback areas where written instructions could be simplified
- Responded to email enquiries and assisted potential customers select the best program for their kids
- Developed visual aids to align with written instructions to aid young, future roboticists
Education
Bachelor's degree - Psychology
Mercy College
Dobbs Ferry, NYHigh School Diploma -
Ardsley High School
Ardsley, NY06.2022
Skills
- Management Experience
- Leadership
- Microsoft Word
- Contract Negotiation
- Content Development
- Google Analytics
- Content Management Systems
- Microsoft Excel
- Analytics
- Customer service
- Dependability
- Marketing
- Crisis Intervention
- Inventory management
Timeline
General Manager
Hastings Tea & Coffee
05.2024 - Current
Assistant Manager
Five Guys
05.2023 - 04.2024
Sales Representative
Vector Marketing
06.2022 - 09.2022
Externship
Ardsley High School
05.2022 - 06.2022
Volunteer - Junior Robotics Curriculum Advisor
GRASPTT LTD
11.2018 - 12.2021
Bachelor's degree - Psychology
Mercy College
High School Diploma -
Ardsley High School