Jeremiah Trevino
Houston
Summary
Dynamic leader with a proven track record at Clutch City Cocktails, enhancing customer satisfaction and fostering strong relationships. Expert in small business operations and employee development, I've successfully driven business growth through strategic marketing and exceptional service. Skilled in both relationship building and business marketing, my approach has consistently achieved outstanding results.
Overview
8
8
years of professional experience
Work History
Owner
Clutch City Cocktails
07.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Create custom cocktails and menus for clients.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Operations Manager
Event Space Unlimited
07.2020 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Held tours of the venue to clients while going in thorough detail of all the amenities.
- Maintained great reviews.
- Worked and maintained SEO and marketing team to get the best results and maintain business flow.
Bar Manager
Kirby Group
06.2017 - 06.2020
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Set goals for all staff to meet to maintain high sales.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Maintain proper schedule weekly.
Education
No Degree - Entrepreneurship
Lone Star College
Houston, TX01-2008
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business marketing
- Consulting
- Business development
- Employee development
- Product branding
Timeline
Owner
Clutch City Cocktails
07.2020 - Current
Operations Manager
Event Space Unlimited
07.2020 - Current
Bar Manager
Kirby Group
06.2017 - 06.2020
No Degree - Entrepreneurship
Lone Star College
Similar Profiles
Mya GarciaMya Garcia
Marketing/Event Coordinating Intern at Clutch City MedicalMarketing/Event Coordinating Intern at Clutch City Medical
Neil RatliffNeil Ratliff
Owner/Operator at Emerald City CocktailsOwner/Operator at Emerald City Cocktails
Jean-Pierre SpiesJean-Pierre Spies
Diesel Mechanic / Airbrake Technician at CBS Clutch & BrakeDiesel Mechanic / Airbrake Technician at CBS Clutch & Brake