Hi, I’m
Jeremiah Whistler
Houston,TX
Summary
Innovative Field Service Manager with dedication to continuous process improvements. Results-oriented with history of achieving solid success through exceptional attention to detail. Known for strong leadership and mentoring skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
years of professional experience
Work History
KMI Global
National Field Service Manager
09.2017 - Current
Job overview
- Led team of up to 4 service technicians in field activities.
- Streamlined field operations for improved efficiency and reduced response times.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Maximized resource utilization by reallocating personnel based on workload demands and skillsets.
- Led team in achieving revenue targets through upselling services and expanding client base.
- Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
- Managed a team of technicians, providing support and guidance for professional development.
- Increased team productivity with effective scheduling and resource allocation.
- Built relationships with customers to encourage repeat business.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Maintained industry knowledge through continuous learning and attending relevant conferences or events.
- Streamlined order processing by effectively communicating with internal teams and clients, ensuring timely delivery of products.
- Developed tailored pricing strategies based on customer requirements while maintaining profitable margins company.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Cumberland County Housing And Redevelopment Authorities
Maintenance Supervisor
04.2012 - 09.2017
Job overview
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 5 employees and scheduled shifts.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
MH Technoligies
Operator
07.2005 - 05.2011
Job overview
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Set up machines to start production cycles and controlled machine settings.
- Fed raw materials into machines.
Education
Big Spring High SchoolNewville, PA
High School Diploma
06.2005
University Overview
- Honor Roll all through out High School
Skills
- Scheduling jobs
- Managing service operations
- Health and safety compliance
- Field Operations
- Staff Management
- Client Relationships
- Payroll Management
- Tool and equipment maintenance
- Scheduling Coordination
- Employee Scheduling
- Schedule Coordination
- Workforce Management
- Strategy Development
- Creating estimates
- Customer Service
- Computer Skills
- Team Leadership
- Decision-Making
- Problem Resolution
- Managing Operations and Efficiency
- Hiring and Training
- MS Office
- Preventive Maintenance
- Negotiation
- Cost Control
- Business Development
- Technical knowledge
- Product Management
- Verbal and written communication
- Relationship Building
- Positive and upbeat
- Goals and performance
Timeline
National Field Service Manager
KMI Global
09.2017 - Current
Maintenance Supervisor
Cumberland County Housing And Redevelopment Authorities
04.2012 - 09.2017
Operator
MH Technoligies
07.2005 - 05.2011
Big Spring High School
High School Diploma
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