Jeremiah Zehner
Dallas,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
15
15
years of professional experience
13
13
years of post-secondary education
Work History
Server
Saltgrass Steakhouse
Dallas, Texas
03.2023 - Current
- Provided attentive service to guests, ensuring a positive dining experience.
- Collaborated with kitchen staff to coordinate timely food delivery.
- Maintained cleanliness and organization of dining area and serving stations.
- Provided menu recommendations and answer customer inquiries
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Solution Center Specialist
TRUIST
Whiteville, North Carolina
05.2020 - 08.2023
- Assisted clients with troubleshooting software and hardware issues.
- Documented customer interactions in the help desk system.
- Collaborated with team members to resolve complex technical problems.
- Developed user guides to enhance customer understanding of products.
- Provided remote access support to customers who needed additional assistance with their systems.
- Maintained an up-to-date knowledge of the latest technologies related to customer service operations.
Warehouse Clerk
USPS
Cranberry, Pennsylvania
03.2010 - 08.2020
- Organized inventory storage for efficient access and retrieval.
- Processed incoming shipments and verified product quantities.
- Operated warehouse equipment to move goods safely and efficiently.
- Organized warehouse space by moving materials to appropriate locations.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Verified received goods by comparing with purchase orders.
- Loaded and unloaded trucks with hand truck or pallet jack.
- Verified accuracy of incoming and outgoing shipments against packing lists and purchase orders.
- Identified, counted and verified stock items.
Education
Psychology
Indiana University of Pennsylvania
Indiana, PA 11.2012 - 08.2025
Skills
- Customer service
- Effective communication
- Problem solving
- Team collaboration
- Performance improvement
- Positive and professional
- Calm demeanor
- Task prioritization
- Strong work ethic
Languages
Spanish
Professional
Timeline
Server
Saltgrass Steakhouse
03.2023 - Current
Solution Center Specialist
TRUIST
05.2020 - 08.2023
Psychology
Indiana University of Pennsylvania
11.2012 - 08.2025
Warehouse Clerk
USPS
03.2010 - 08.2020