Summary
Overview
Work History
Education
Skills
Timeline
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JEREMIAH DUAH FRIMPONG

Philadelphia,PA

Summary

Adaptable digital shopper with experience in leveraging technology to enhance customer online shopping experiences. Strengths include strong knowledge of customer behavior, ability to analyze sales data, and proficiency in utilizing various e-commerce platforms. Proven success in previous role through improved user interface design and product recommendation strategy that led to higher customer satisfaction rates.

Overview

8
8
years of professional experience

Work History

Digital Shopper

Walmart
Philadelphia, PA
08.2023 - Current
  • Picked orders accurately and efficiently according to customer requests.
  • Scanned items using handheld scanners, ensuring accuracy of data input.
  • Verified orders against pick tickets for accuracy and completeness.
  • Inspected product for defects or damages prior to stocking or shipping outbound orders.
  • Ensured that all products were properly labeled and identified before being shipped outbound.
  • Greeted customers, answered their questions and provided advice on medications.
  • Verified patient information to ensure accurate dispensing of drugs.
  • Maintained records of prescriptions filled and other relevant information.

Sales Associate

City Blue Clothing
Philadelphia, PA
06.2019 - 06.2020
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.

Warehouse Associate

Amazon
Worcester, MA
01.2017 - 04.2019
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Unloaded materials from trucks using forklifts and pallet jacks.

Education

Bachelor of Arts - Business Administration And Management

Anna Maria College
Paxton, MA
01-2016

Skills

  • Order Fulfillment
  • Customer Service
  • Documentation And Reporting
  • Verifying Order Accuracy
  • Online Order Processing
  • Decision-Making
  • Strong interpersonal skills
  • Physical Stamina

Timeline

Digital Shopper

Walmart
08.2023 - Current

Sales Associate

City Blue Clothing
06.2019 - 06.2020

Warehouse Associate

Amazon
01.2017 - 04.2019

Bachelor of Arts - Business Administration And Management

Anna Maria College

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JEREMIAH DUAH FRIMPONG