Focused and reliable server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
10
10
years of professional experience
Work History
Claims Adjuster
Progressive Insurance
03.2022 - Current
Examined claims forms and other records to determine insurance coverage.
Prepared summaries of damage, payments, and policy coverage.
Established relationships with clients and insurance companies to foster timely claims resolution.
Documented all investigation activity and presented reports to management.
Banquet Server
Relish Caterers
03.2017 - 07.2019
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
Outback Steakhouse
05.2016 - 10.2018
Answered customers' questions, recommended items, and recorded order information.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Retail Sales Associate
Saks Fifth Avenue
11.2013 - 12.2016
Greeted customers and helped with product questions, selections, and purchases.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Utilized upselling techniques to promote additional products and increase sales.