Jeremy Bell
Dallas,TX
Summary
Results-driven Regional Operations Manager with a strong record of managing multiple locations to achieve operational excellence and improve customer satisfaction. Skilled in leading high-performing teams, streamlining processes, and implementing strategic plans to meet business goals. Proficient in sales, with a keen focus on meeting deadlines, achieving quotas, and delivering on customer expectations. Entrepreneurial-minded and quick to adapt, with a talent for building productive relationships across all organizational levels.
Overview
6
6
years of professional experience
1
1
Certification
Work History
District Manager /Regional Sales Manager
Fitness Connection
02.2022 - Current
- Managing daily operations across 17 locations, including sales, facilities, and customer service; leading a team of General Managers, Sales Managers, and Operations/Facility Managers.
- Improved overall regional performance by implementing effective operational strategies and streamlining customer centric sales processes.
- Exceeded sales quotas and increased market profitability 25% YOY by developing strategies to boost member acquisition, retention, and club performance.
- Provided in-person coaching and training, traveling within the region regularly conducting performance reviews, fostering team productivity and growth.
- Organized regular department meetings to review progress, share best practices, and set achievable targets for continued success, while ensuring operational standards aligned with company goals and member satisfaction.
Club Manager (General Manager)
Fitness Connection
08.2021 - 02.2022
- Delivered exceptional member experiences through hands-on leadership of associates and managers.
- Developed sales and service strategies that boosted revenue by 40% and enhanced member retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Guided management and supervisory staff to promote smooth operations.
- Worked with team to continuously improve career and placement opportunities for staff.
District Manager in Training
TruFit Athletic Clubs
04.2021 - 08.2021
- Collaborated with general managers to improve performance and grow sales by 15% compared to the prior year.
- Mentored team members by demonstrating best practices for sales and customer service.
- Strategized business operations, merchandising strategies, and personnel moves.
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
- Developed sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
General Manager
TruFit Athletic Clubs
01.2020 - 05.2021
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term member relationships through effective account management.
- Directed safety operations and maintained clean work environment
- Drove departmental efficiency by organizing comprehensive new hire training and orientation.
- Managed payroll for temporary, hourly, and salaried employees.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
General Manager
LA Fitness
01.2019 - 01.2020
- Encouraged, trained and disciplined employees to maximize performance.
- Designed sales and service strategies to improve revenue and retention.
- Responsible for hiring, developing and mentoring the club sales staff and with that staff, achieving membership sales goals.
- Formalized sales process to enhance operations and promote acquisition of new members
Education
Bachelor of Science - Computer And Information Sciences
Houston Baptist University
Houston, TX05.2019
Skills
- Leadership skills
- Cross-functional team management
- Performance improvements
- Sales team development & management
- Balance Sheet Analysis
- Operational Efficiency
- Systems implementation
- Recruiting and Hiring
- Customer Service
- Performance reporting
Certification
- HubSpot Sales Software HubSpot Academy 2023
- Salesforce Certified Administrator
- Microsoft Office Specialist (MOS) Certification
- Microsoft Excel Certification
- CPR/AED Certification
Timeline
District Manager /Regional Sales Manager
Fitness Connection
02.2022 - Current
Club Manager (General Manager)
Fitness Connection
08.2021 - 02.2022
District Manager in Training
TruFit Athletic Clubs
04.2021 - 08.2021
General Manager
TruFit Athletic Clubs
01.2020 - 05.2021
General Manager
LA Fitness
01.2019 - 01.2020
- HubSpot Sales Software HubSpot Academy 2023
- Salesforce Certified Administrator
- Microsoft Office Specialist (MOS) Certification
- Microsoft Excel Certification
- CPR/AED Certification
Bachelor of Science - Computer And Information Sciences
Houston Baptist University
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