Jeremy Boucher
Seabrook,NH
Summary
Dynamic Area Manager at Walmart with a proven track record in operations management and team development. Successfully implemented process improvements that enhanced productivity by 20%, while fostering strong relationships and mentoring staff. Skilled in performance management and training, driving operational excellence and achieving company goals through effective leadership.
Overview
14
14
years of professional experience
Work History
Area Manager
Walmart
10.2011 - Current
- Operated pallet jacks and forklifts to efficiently transport merchandise within warehouse.
- Accurately picked and packed customer orders for timely fulfillment.
- Maintained organized inventory storage, ensuring quick access to products.
- Collaborated with team members to meet daily order targets and deadlines.
- Conducted quality checks on items prior to shipment to ensure accuracy.
- Operated warehouse equipment to efficiently pick and pack orders for distribution.
- Collaborated with team members to ensure timely order fulfillment and shipping schedules.
- Followed safety protocols to maintain a secure working environment while handling products.
- Assisted in training new hires on packing procedures and operational best practices.
- Continuously updated personal knowledge on product offerings, warehouse procedures, and industry best practices to maintain a high level of performance.
- Contributed to customer satisfaction by carefully packing items in accordance with specific requirements, ensuring optimal protection during transit.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Implemented process improvements resulting in streamlined workflows across multiple locations.
- Developed training programs to elevate team performance and ensure compliance with company standards.
- Coordinated cross-functional projects, fostering collaboration among departments to meet strategic objectives.
- Established key performance indicators to measure success and drive continuous improvement initiatives.
- Mentored junior managers, enhancing leadership skills and promoting a culture of accountability within teams.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Resolved conflicts promptly to promote positive environment for customers.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
High School Diploma - General Studies
Newmarket Jr Sr High School
Newmarket, NH06.2006
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Performance management
- Staff training and development
Accomplishments
2016 and 2018 employee of the month
Timeline
Area Manager
Walmart
10.2011 - Current
High School Diploma - General Studies
Newmarket Jr Sr High School