Jeremy Bravo
Shirley,NY
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Tropical Smoothie Cafe. Proven ability to multitask effectively while maintaining high standards of cleanliness and sanitation. Recognized for enhancing team performance and promoting a positive atmosphere, ensuring a seamless experience for all customers.
Overview
1
1
year of professional experience
Work History
Food Service Worker
Tropical Smoothie Cafe
Yaphank, NY
03.2025 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Gym Receptionist
Off The Chain Underground Gym
Bellport, NY
05.2024 - 08.2024
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.
- Checked members into gym by scanning badges.
- Managed inventory levels of towels, cleaning supplies, and other amenities for optimal availability to members.
- Collaborated with personal trainers to ensure seamless communication of client schedules and needs.
- Improved member retention by consistently following up on expired memberships and offering renewal incentives.
- Recorded equipment, facility and janitorial issues to facilitate mainteAance.
- a day answering questions and giving help
Education
Highschool -
Longwood Senior Highschool
Middle Island, NYSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Strong work ethic
Timeline
Food Service Worker
Tropical Smoothie Cafe
03.2025 - Current
Gym Receptionist
Off The Chain Underground Gym
05.2024 - 08.2024
Highschool -
Longwood Senior Highschool