Jeremy Brown
Gresham,Oregon
Summary
High-energy sales and customer relations individual well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying my best knowledge in Plumbing, HVAC and Excavation for building robust solutions that enhance loyalty, promote retention and support revenue objectives. I try to always be a happy person with a great attitude no matter the circumstances. Always willing to learn to better myself for a successful future, and to better support the customers and company im working with.
Overview
16
16
years of professional experience
Work History
Project Manager/ Salesperson
Wolcott Services
Troutdale , OR
2021.09 - Current
- Provided excellent customer service through effective communication and problem-solving skills.
- Assisted customers with product selection and provided technical advice.
- Asked questions to better understand customer needs and recommended products to fulfill project requirements.
- Cultivated lucrative relationships with clients by providing exemplary service and utilizing dynamic communication skills.
- Identified potential new clients and promoted sales of plumbing materials.
- Established relationships with vendors to ensure competitive pricing on plumbing supplies.
- Prepared quotes, proposals, and estimates for customers' projects and explained other issue i came across.
- First 8 months at Wolcott i sold $1,424,032.
- Second year i ended up selling $1,050,774
- As of January 22nd 2024 i have sold $102,219
- Resolved customer complaints in a timely manner.
- Communicated with key individuals, contractors and plumbers to promote new business.
- Exceeded customer satisfaction by finding creative solutions to existing problems.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked with cross-functional teams to achieve goals.
- Maintained open communication with team members, resulting in successful project outcomes.
Crane Operator
Columbia Steel Casting Co
Portland , OR
2011.09 - 2021.09
- Determined crane's load chart and rigging weight to calculate net capacity of every possible configuration.
- Maintained cranes by inspecting for defects or wear, lubricated ropes and winches and replaced worn out cables.
- Assisted other workers in securing loads onto pallets for transport by forklift truck or overhead crane.
- Assisted with rigging operations as required.
- Monitored loads for stability during lifting operations.
- Verified that all safety devices are functioning properly before each shift.
- Worked closely with riggers to ensure proper load handling techniques were used during lifts.
- Confirmed that all personnel are clear from the area before moving a load with the crane.
- Inspected equipment and materials for defects prior to operating cranes to prevent malfunction or damage.
- Verified daily schedules and instructions with project manager prior to beginning work on project.
- Mentored new employees on safety protocols and equipment procedures.
- Utilized remote controls or radio devices to operate the crane.
- Inspected crane mechanisms and lifting accessories to maintain functionality and identify malfunctions.
- Loaded and unloaded material from trucks and other vehicles using the crane.
- Promoted worksite safety by identifying hazards and reporting or correcting immediately.
- Used floor scales to weigh pallets and bundles, documenting weights for company records.
- Operated cranes to lift, move and place materials in designated areas.
- Observed and followed signals of those from individuals directing moving and positioning of loads.
- Performed daily inspections of all crane components prior to use.
- Completed day-to-day duties accurately and efficiently.
Roughneck
Grey Wolf Drilling
Grand Junction , CO
2008.03 - 2010.11
- Participated in training sessions related to safe working practices at rig sites.
- Assisted in the installation of pipelines, tanks, separators and other components onsite.
- Repaired minor mechanical failures with power tools such as grinders, saws and drills.
- Used hand signals to direct crane operators while loading heavy items onto trucks for transport.
- Dismantled equipment to and cleaned or performed regular maintenance.
- Cleaned out tanks containing sludge or mud residue from previous drilling projects.
- Maintained work area cleanliness by disposing of waste material properly according to regulations.
- Connected sections of piping together with couplings and threaded joints.
- Provided emergency assistance during spills, fires or other accidents.
- Ensured that all safety protocols were followed during drilling operations.
- Filled out job or shift report forms for supervisors.
- Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - Under Water Welding And Salvage Diving
Collage of Oceaneering
San Diego, CASome College (No Degree) - Cooking
Le Cordon Bleu College of Culinary Art - Portland
Portland, ORSkills
- Always trying to help
- Heavy Equipment Operation
- Man Lift Safety
- Written and Verbal Communication
- Safety Meetings
- Customer Engagement
- Sales Process
- Customer Relationship Building
- Always willing to learn
- Internal customer relationships
- Project Estimation
Affiliations
- I like the outdoors, camping, fishing, hunting and just being outside.
- Dirt track racing
Accomplishments
- Won Oregon state championship for professional racing Go-Karts
References
References available upon request.
Timeline
Project Manager/ Salesperson
Wolcott Services
2021.09 - Current
Crane Operator
Columbia Steel Casting Co
2011.09 - 2021.09
Roughneck
Grey Wolf Drilling
2008.03 - 2010.11
Some College (No Degree) - Under Water Welding And Salvage Diving
Collage of Oceaneering
Some College (No Degree) - Cooking
Le Cordon Bleu College of Culinary Art - Portland
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