Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeremy Clayton

Sacramento,CA

Summary

Accomplished Casino Floor Supervisor with over 11 years of experience in overseeing gaming operations. Known for strong communication skills, fostering a positive guest experience, and ensuring regulatory compliance. Aiming to leverage expertise in team leadership and problem-solving to enhance operational efficiency.

Overview

1
1
Certification
16
16
years of professional experience

Work History

Casino Floor Supervisor

Towers Casino and Card Room
Grass Valley, California
03.2015 - Current
  • Ensured regulatory compliance through supervision of casino operations.
  • Coached team members on customer interactions and game management to enhance service quality.
  • Oversaw policy adherence across gaming areas.
  • Resolved customer disputes to enhance guest satisfaction and loyalty.
  • Managed scheduling and staffing to optimize operational efficiency.
  • Alerted security to suspicious gambling behavior like card counting.
  • Conducted end-of-shift bankroll reconciliations.

Warehouse Picker

Markstein Beverage Co
Sacramento, California
02.2013 - 01.2015
  • Picked and packed orders for timely dispatch to customers.
  • Operated forklifts to efficiently transport materials within the warehouse.
  • Loaded and unloaded trucks using hand trucks, pallet jacks, and forklifts.
  • Maintained cleanliness and safety standards throughout the warehouse environment.

Delivery Driver

Budweiser of Greenville
Piedmont, South Carolina
04.2010 - 01.2013
  • Delivered products to customers, ensuring on-time arrival and adherence to safe driving protocols.
  • Built strong customer relationships through consistent, professional service.
  • Streamlined record-keeping by efficiently distributing invoices, collecting payments, and updating logs.

Education

Blackjack And Poker Certificate -

The Casino College
Sacramento, CA
03-2015

High School Diploma -

Wren High School
Anderson
08-2007

Skills

  • Regulatory compliance
  • Compliance monitoring
  • Game management
  • Bankroll management
  • Team leadership
  • Surveillance monitoring

Certification

  • Key Employee Badge - GEKE-002363

Timeline

Casino Floor Supervisor

Towers Casino and Card Room
03.2015 - Current

Warehouse Picker

Markstein Beverage Co
02.2013 - 01.2015

Delivery Driver

Budweiser of Greenville
04.2010 - 01.2013

Blackjack And Poker Certificate -

The Casino College

High School Diploma -

Wren High School
Jeremy Clayton