Jeremy Cortes
The Woodlands,TX
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Dosey Doe
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Dog Walker
Dog Walking Sole Proprietorship
08.2017 - 08.2023
- Specialized in customized walks for older dogs and those with various health concerns, fostering strong relationships through positive interactions, petting, and approved treats
- Provided comprehensive care, including feeding and walking, during owners' absences and trips
- Interacted with pet owners to discuss services, costs, and specific animal needs, coordinating schedules and payments
- Ensured the safety of animals by leading them away from potential hazards and adhered to prescribed care instructions, maintaining cleanliness in cages, kennels, play yards, and grooming areas.
Cashier
Mia's Table
04.2021 - 07.2023
- Managed customer interactions, assisting with purchases, and locating items
- Conducted cash drawer audits at the beginning and end of shifts, addressing discrepancies promptly
- Collaborated with the shift manager to resolve issues and address customer concerns, ensuring the secure handling of cash
- Additionally, contributed to optimal store appearance by replenishing merchandise, organizing shelves, and providing friendly customer service, ultimately promoting loyalty and increasing sales.
Education
Degree In Progress - Business Administration
Sam M. Walton College of Business
Fayetteville, AR12.2024
BBA - Finance
University of Houston
Houston, TX05.2027
High School Diploma -
The Woodlands College Park High School
05.2023
Skills
- Exceptional customer service
- Guest Engagement
- Time Management
- Resourceful
- Resilient
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Strong Work Ethic
- Guest Engagement
Accomplishments
Chancellor's List - University of Arkansas
Awards
- Student Achieving Excellence Awarded three times while I attend The Woodlands College Park high school
- 6A Tennis Mixed Doubles State Qualifier
- High School Honor Roll
Certification
OSHA Certification
Pickleball, Cooking
Retired tennis player with a passion for competition and staying active. Transitioned skills to pickleball, leveraging competitive spirit. Enjoys cooking in free time, finding it a natural and enjoyable pursuit.
Timeline
Server
Dosey Doe
11.2023 - Current
Cashier
Mia's Table
04.2021 - 07.2023
Dog Walker
Dog Walking Sole Proprietorship
08.2017 - 08.2023
Degree In Progress - Business Administration
Sam M. Walton College of Business
BBA - Finance
University of Houston
High School Diploma -
The Woodlands College Park High School
OSHA Certification
Similar Profiles
Jack HaugenJack Haugen
Assistant Handyman at DOE ConstructionAssistant Handyman at DOE Construction
Ann CohenAnn Cohen
Elementary Substitute Teacher at DOEElementary Substitute Teacher at DOE
Stephanie LogueStephanie Logue
Public Affairs Specialist (Strategic Communication at Bonneville Power Administration, DOEPublic Affairs Specialist (Strategic Communication at Bonneville Power Administration, DOE