Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jeremy Divin

San Antonio,TX

Summary

Experienced with membership services and client engagement. Utilizes strong communication and problem-solving abilities to enhance member satisfaction. Track record of effective team collaboration and adaptability in dynamic environments.

Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.

I have a willingness to learn and grow in new areas and get out of my comfort zone in order to achieve these goals. If I do not understand something I have no problem asking or learning.

I believe I have great communication skills and try my best to provide excellent service and conflict resolution.

Overview

20
20
years of professional experience

Work History

Membership Representative

Costco
03.2006 - Current
  • Help drive membership sales and programs
  • Go to onsites and events to interact with the community
  • Provide member service
  • Cashier and handle money and checks
  • Help in procuring special and large orders
  • Assist in any departments
  • Improved member retention rates through consistent communication, personalized support, and addressing individual needs.

42A Human Resources Specialist

United States Army Reserve
08.2010 - 08.2018
  • Analyze records and information to keep solider information current
  • In Processing and Out Processing of soldiers
  • Track and lead Soldiers
  • Maintain Unit readiness
  • Maintain and manage equipment both secure and non secure.
  • Communicate and work with leadership in changes or movements of Soldiers and equipment.
  • Communicate and work with lower enlisted that I oversaw in changes, movements, and tasks.

Education

No Degree - Psychology

Northwest Vista College
San Antonio, TX

Skills

  • Patience and tolerance
  • Goal oriented
  • Data entry proficiency
  • Verbal and written communication
  • Team building
  • Relationship building
  • Community engagement
  • Relationships and rapport
  • Customer service
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities

Accomplishments

December 2023 Employee if the Month

Timeline

42A Human Resources Specialist

United States Army Reserve
08.2010 - 08.2018

Membership Representative

Costco
03.2006 - Current

No Degree - Psychology

Northwest Vista College

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