Jack Lakeman
Buffalo
Summary
Dynamic and results-oriented professional with a proven track record at YMCA Buffalo Niagara, adept at building relationships and enhancing community engagement. Excelled in creating impactful sales presentations and coaching strategies, significantly improving member enrollment and team performance. Skilled in data entry and verbal communication, embodying patience and goal-oriented approaches to exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Membership Representative
YMCA Buffalo Niagara
04.2024 - Current
- Assisted prospective and established members in person or by telephone.
- Helped members navigate systems, pay for services and resolve different concerns.
- Created successful sales presentations to highlight membership, overcome objections and close sales.
- Coordinated enrollment and onboarding of new members with associated feeds and paperwork.
- Led tours of facility to show prospects amenities and other benefits of membership.
Youth Sports Coach
YMCA Buffalo Niagara
09.2023 - Current
- Supervised practices and games, prioritizing safety for athletes.
- Created a positive team environment with consistent communication and motivational tactics.
- Developed players' skills through personalized training sessions for improved game results.
- Enhanced team performance by implementing effective coaching strategies and techniques.
- Lead clinics for a range of ages of athletes in various sports.
Restaurant Busser
Prescott's Provisions
05.2023 - 12.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
- Increase customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down tables, and keeping server stations clean.
- Assisted servers in managing their sections effectively.
Education
No Degree - Finance
University of Dayton
Dayton, OH05-2028
High School Diploma -
Williamsville South High School
Williamsville, NY06-2024
Skills
- Patience and tolerance
- Goal oriented
- Building relationships
- Data entry proficiency
- Verbal and written communication
- Role modeling
- Community engagement
- Session planning
Timeline
Membership Representative
YMCA Buffalo Niagara
04.2024 - Current
Youth Sports Coach
YMCA Buffalo Niagara
09.2023 - Current
Restaurant Busser
Prescott's Provisions
05.2023 - 12.2023
No Degree - Finance
University of Dayton
High School Diploma -
Williamsville South High School
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