Jeremy Earp
Barre,VT
Summary
Results-driven leader with extensive experience in managing business operations, enhancing customer satisfaction, and building strong client relationships. Proven ability to streamline processes and ensure compliance, driving success in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Owner
Peak General Contracting, LLC
Barre, Vermont
06.2024 - Current
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Handled financial management, including budgeting and expense tracking.
- Built relationships with vendors to secure favorable terms and services.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
Owner
Levantar Cleaning Solutions, LLC
Milford , NH
01.2023 - Current
- Directed team operations to ensure smooth workflow and timely project completion.
- Managed scheduling and resource allocation for optimal task execution.
- Trained new staff on company policies and operational procedures.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Business Development Specialist
Crown Castle USA
Manchester , NH
01.2017 - 03.2024
- Conducted market research to identify new business opportunities and trends.
- Managed client relationships to ensure satisfaction and retention initiatives.
- Collaborated with sales teams to create tailored proposals for potential clients.
- Analyzed competitor strategies to inform business development decisions and tactics.
- Assisted in developing strategic alliances with external organizations to build brand awareness.
- Collaborated cross-functionally within the organization to ensure successful execution of projects.
Sales Manager
Comcast
Manchester , NH
03.2004 - 01.2017
- Coordinated training programs for sales staff to improve product knowledge and customer engagement.
- Managed key client relationships to ensure satisfaction and long-term loyalty.
- Led cross-functional collaborations with marketing and operations teams to streamline processes.
- Implemented CRM systems to track customer interactions and optimize follow-up strategies.
- Facilitated regular team meetings to share insights and align on sales goals and objectives.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Education
Some College (No Degree) - Global Business Management
Southern New Hampshire University
Hooksett, NHSkills
- Market research
- Customer relationship management
- Business strategy
- Project management
- Staff training
- Problem solving
- Operations management
Accomplishments
Leadership Development Program Lead
Timeline
Owner
Peak General Contracting, LLC
06.2024 - Current
Owner
Levantar Cleaning Solutions, LLC
01.2023 - Current
Business Development Specialist
Crown Castle USA
01.2017 - 03.2024
Sales Manager
Comcast
03.2004 - 01.2017
Some College (No Degree) - Global Business Management
Southern New Hampshire University