Jeremy Espinoza
Reseda,CA
Summary
With nearly four years of experience at my current company, I have demonstrated reliability, dedication, and a strong work ethic. Known for adaptability and delivering high-quality outcomes. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Barista
Starbucks
04.2024 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cashier
Ralph’s Grocery Store
12.2021 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Fire Science Associates Degree - Fire Science
Oxnard College
Oxnard, CA 08.2024 - 08.2025
High School Diploma - General Studies
Calabasas HighSchool
Calabasas, CASkills
- Cash handling
- Team collaboration
- Food running
- Active listener
- Cash register operation
- Attention to detail
- Hospitality service expertise
- Front counter maintenance
- Exceptional customer service
- Verbal and written communication
- Time management
- Positive and professional
- Speedy and efficient
- Safe food handling
- Multitasking and organization
- Quality control
- Calm demeanor
- Friendly and outgoing
- Excellent math skills
- Team leadership
- Problem-solving
- Hospitality and accommodation
Certification
BLS CERTIFICATION
FIRE CARD CERTIFICATION
Timeline
Fire Science Associates Degree - Fire Science
Oxnard College
08.2024 - 08.2025
Barista
Starbucks
04.2024 - Current
Cashier
Ralph’s Grocery Store
12.2021 - Current
High School Diploma - General Studies
Calabasas HighSchool