Jeremy Evans
Sacramento,CA
Summary
Results-oriented leader with a solid background in computer science and business. Known for protecting assets and driving organizational success through high integrity and ethical decision-making. Possesses strong critical thinking skills and a proven ability to analyze complex problems. Highly adaptable, quickly embracing change to enhance team performance and achieve strategic goals. Committed to fostering a collaborative environment that promotes innovation and growth.
Overview
7
7
years of professional experience
Work History
Front End Coach
Walmart Inc.
06.2023 - Current
- Managed all aspects of store operations for a high-volume retail environment, achieving annual sales exceeding $100 million.
- Achieved a significant reduction in shrinkage, saving the company over $1.5 million through effective inventory management and loss prevention strategies.
- Successfully reduced cash loss by over 80% by identifying and rectifying broken processes, along with conducting trend analyses to implement targeted loss mitigation strategies.
- Led comprehensive training and development programs for associates, fostering a culture of continuous learning and professional growth.
People Lead
Walmart Inc.
01.2023 - 06.2023
- Contributed to talent acquisition efforts by participating in interviews, evaluating candidates based on potential fit within the organization.
- Managed employee schedules for over 400 associates to ensure adequate coverage while optimizing labor costs, effectively balancing operational needs with budget constraints.
- Championed diversity initiatives within the workplace, promoting inclusivity and equal opportunities for all employees.
Digital Team Lead
Walmart Inc.
06.2021 - 01.2023
- Managed over 500 online orders daily in a high-volume e-commerce environment ensuring timely and accurate fulfillment.
- Utilized KPI metrics to assess performance and identify opportunities for process improvement.
- Implemented strategies that enhances operational efficiency and increased store profitability in the e-commerce sector.
Front End Team Lead
Walmart Inc.
07.2020 - 06.2021
- Trained and mentored cashiers, enhancing team performance and service quality.
- Managed daily accounting tasks and facilitated accurate deposits, ensuring financial integrity.
- Achieved high customer service satisfaction scores by effectively addressing and resolving customer concerns.
- Promoted a culture of initiative and excellence in clean, efficient, and friendly service, contributing to overall customer satisfaction across the facility.
Digital Personal Shopper
Walmart Inc.
10.2019 - 07.2020
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
Person In Charge
Panda Express
10.2017 - 10.2019
- Maintained compliance with company policies, objectives, and communication goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Business Management
Southern New Hampshire University
2500 N River Rd, Manchester NH, 0310609.2025
Computer Science
Southern New Hampshire University
2500 N River Rd, Manchester NH, 03106Computer Science
Sierra College
5100 Sierra College Blvd, Rocklin CA, 95677High School Diploma -
Center High School
3111 Center Court Lane, Antelope CA, 9584305.2019
Skills
- KPI Reporting & Critical Analysis
- Advanced Knowledge/Understanding in Technological Skills & Various Programming Languages
- Proficient in Multiple Software for Data Analysis, Document Formatting, and Data Visualization (Excel, Word, Powerpoint, etc)
- Loss Prevention Strategies
- Adaptability and Flexibility
- Decision Making & Strategic Planning
- Complex Problem-Solving
- Effective Communication
Timeline
Front End Coach
Walmart Inc.
06.2023 - Current
People Lead
Walmart Inc.
01.2023 - 06.2023
Digital Team Lead
Walmart Inc.
06.2021 - 01.2023
Front End Team Lead
Walmart Inc.
07.2020 - 06.2021
Digital Personal Shopper
Walmart Inc.
10.2019 - 07.2020
Person In Charge
Panda Express
10.2017 - 10.2019
Business Management
Southern New Hampshire University
Computer Science
Southern New Hampshire University
Computer Science
Sierra College
High School Diploma -
Center High School