Jeremy Gaston

Trained to:

• Answer customer telephone calls promptly to avoid on-hold wait times.
• Respond to customer requests for products, services, and company information.
• Educate customers about billing, payment processing and support policies and procedures.
• Maintain strict HIPAA compliance.

• Delivered orders to customer doorsteps and business offices.
• Operated vehicle safely with no traffic violations.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Completed on-time deliveries by choosing best and most efficient routes.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Verified accuracy of all deliveries against order forms.
• Managed customer inquiries and complaints in polite and professional manner.