Jeremy Glatstein
Davenport,FL
Summary
Strong problem-solving abilities Excellent communication and teamwork skills Detail-oriented with a focus on quality and safety Proficient in multitasking and managing multiple priorities Recent graduate with a BS in Cybersecurity from Southern New Hampshire University, recognized for academic excellence through Dean's List and President's Club memberships. Highly organized and detail-oriented individual with over 10 years of experience in technical and engineering roles. Adept at utilizing various tools and technologies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Planned Work Specialist - Working Foreman - Ride Service Technician
Walt Disney World
01.2018 - Current
- Partner with the Service Manager in managing the Technicians while multitasking, the scheduling of repairs to maximize work efficiency, task prioritization, and quality of work being performed.
- Have worked on several projects, ranging from complete entertainment shows to attraction downtimes. collaborated with FAM on Harmonious and the Luminous Nighttime Spectacular at Epcot.
- Most recent project was implementing devices to securing company assets, which aimed to improve our organization's safety and productivity. Throughout the project, I concentrated on putting several strategies into practice to boost productivity and guarantee the welfare of every cast member
- Use Maximo for task management and creating follow-up work orders
- Conduct daily inspections to ensure compliance with Disney Standards and Florida Ride Law
- Perform electrical and mechanical maintenance on attractions
- Diagnose and repair diverse maintenance issues, working with engineering on system problems
Working Foreman / Wire Technician
ATT/Bellsouth
01.2015 - 01.2018
- Managed installations and repairs at consumer and business premises, including fiber drops
- Supervised service technicians, scheduled tasks, and ensured customer satisfaction
- Conducted inside wiring for COAX and CAT cables, and managed VoIP systems
Working Foreman / Cell Site Technician
SBA Communications
06.2011 - 01.2014
- Supervised and coordinated tasks at cell sites, ensuring network reliability and efficiency
- Collaborated with engineers to resolve technical issues and maintain communication standards
Education
BS - Cybersecurity
Southern New Hampshire University
New Hampshire01.2023
Completed coursework - technical studies
TESST College of Technology
Baltimore, MD01.2000
Skills
- Cybersecurity Principles
- Risk Assessment and Management
- Network Security
- Incident Response
- Ethical Hacking and Penetration Testing
- Microsoft Office Suite
- Programming Languages: Java
- Programming Languages: Python
Certification
Completed Disney Aspire Program focused on technical and cybersecurity skills.
Additional Information
Microsoft Office Suite, Programming Languages: Java, Python
Timeline
Planned Work Specialist - Working Foreman - Ride Service Technician
Walt Disney World
01.2018 - Current
Working Foreman / Wire Technician
ATT/Bellsouth
01.2015 - 01.2018
Working Foreman / Cell Site Technician
SBA Communications
06.2011 - 01.2014
Completed Disney Aspire Program focused on technical and cybersecurity skills.
BS - Cybersecurity
Southern New Hampshire University
Completed coursework - technical studies
TESST College of Technology
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