Summary
Overview
Work History
Education
Skills
Clubs And Extracurricular Activities
Qualifications Summary
Certification
Websites
Timeline
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TYLER LUNNIE

TYLER LUNNIE

Roanoke,VA

Summary

Experienced with diagnosing and repairing wide range of IT/OT hardware and software issues. Utilizes technical knowledge and problem-solving skills to maintain optimal system performance. Track record of delivering exceptional customer service and adapting to evolving technological needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Field Service Technician

FoxGuard Solutions
05.2024 - Current
  • Ensures critical infrastructure is up to date and responds to potential incidents when needed
  • Has experience with troubleshooting and repairing broken hardware and software
  • Uses tools such as Ivanti, McAfee/Trellix, Splunk, and Graylog
  • Configures, monitors, and applies updates to HMIs, Switches, Firewalls, and Domains
  • Diagnoses and solves issues with updating IT/OT equipment
  • Ensures assets are compliant with NERC-CIP standards
  • Experience with cyber security for Industrial Control Systems in an OT environment

Digital Forensic Instructor/Contractor

Self Employed
11.2023 - 05.2024
  • Assisted with instruction regarding digital forensics and physical malware
  • Has experience with Raspbian hacking devices, BadUSBs, Flipper Zero like devices, and LANTurtles
  • Taught at Piedmont Regional Criminal Justice Training Academy (PRCJTA)
  • Introduce students to malicious hardware and hacking devices
  • Experience working with law enforcement

Cybersecurity Lab Assistant

Virginia Western Community College
09.2023 - 05.2024
  • Aid the teaching staff for the Cybersecurity Lab by administering VM and network infrastructure, as well as tutor and assist students with coding-related assignments in Python and Java
  • Monitor Cybersecurity Lab
  • Guarantee safety and security of students and equipment

Server

Buffalo Wild Wings
02.2019 - 05.2024
  • Learned several skills relevant to cybersecurity operations, including escalation handling and management, establishing relationships with coworkers and customers, and providing a consistent level of high-quality service
  • Communicate effectively with customers and focus on ensuring a great customer experience
  • Ensure financial transactions are handled responsibly and efficiently with complete accuracy
  • Handled escalated customer situations to ensure customers were satisfied with their products and service
  • Maintain an effective and efficient work pace utilizing proficient time management skills

Education

Associate of Science - Computer Science

Virginia Western Community College
07-2024

Bachelor of Science - Cyber Security

Western Governors University
Roanoke, VA
03-2025

TryHackMe.com
03.2025

Skills

  • Cybersecurity Principles
  • Troubleshooting and repair
  • Problem-solving
  • Positive attitude
  • Field repairs
  • Proficient in Python
  • Bash Scripting
  • PowerShell Automation
  • Effective Solution Development
  • Collaborative Leadership
  • Interpersonal Communication Expertise

Clubs And Extracurricular Activities

Vice President of Computer Science Club, Virginia Western Community College, Roanoke, VA, 08/01/23, 06/01/24, Competed in Cybersecurity Events, Radford RUSecure CTF event - Spring 2023, Virginia Tech Summit CTF event - Spring 2023, Placed 3rd in Community College division at VMI CyberFusion CTF event - Spring 2024

Qualifications Summary

Current Network Plus certified cybersecurity professional prepared to increase knowledge and expertise. Ample hands-on experience with computer and network infrastructure. Serving as a Field Service Technician for FoxGuard Solutions, working within the energy sector. Participated in several cybersecurity events and possesses a wealth of customer service experience to provide the soft skills necessary to be a valuable member to any cybersecurity team.

Certification

  • CompTIA Network+ - CompTIA.
  • Dragos Platform Certified User - Dragos.

Timeline

Field Service Technician

FoxGuard Solutions
05.2024 - Current

Digital Forensic Instructor/Contractor

Self Employed
11.2023 - 05.2024

Cybersecurity Lab Assistant

Virginia Western Community College
09.2023 - 05.2024

Server

Buffalo Wild Wings
02.2019 - 05.2024

TryHackMe.com

Associate of Science - Computer Science

Virginia Western Community College

Bachelor of Science - Cyber Security

Western Governors University

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TYLER LUNNIE