Assisted in client meeting preparation and various client deliverables
Completed stock trades and purchased mutual funds, bonds, CDs, and other investment products
Collaborated with clients to address and resolve issues
Supported various practice management tasks as necessary, contributing to the overall efficiency and success of the team
Executed administrative tasks, including opening, maintaining, and closing client accounts while also processing client account documentation
Facilitated the smooth and accurate transfer of funds and assets between internal and external accounts
Client Service Associate
J.P. Morgan Private Bank
04.2021 - 02.2023
Served as the primary point of contact for clients, advisors, product partners, and operations teams as it pertained to all service-related needs, including money movement, security transfers, loan transactions, and research requests
Engaged with the Private Bank’s wealthiest clients via inbound and outbound calls,responding to their inquiries and service needs while maintaining and strengthening client relationships
Simultaneously supported two different client service teams to provide full support for short-handed service teams
Prepared client documentation and paperwork for account maintenance and banking products
Led the Connecticut service team in fulfilling client and front office requests in a timely manner by utilizing effective methods of time management and prioritization
Financial Advisor
Edward Jones Investments
02.2019 - 11.2019
Utilized door-to-door marketing by knocking on 50 doors a day and networking to build a book of business of $250,000 of AUM in 4 months
Developed retirement plans and personalized wealth strategies
Sold various financial products such as stocks, bonds, and mutual funds to generate a1.35% management fee on all AUM
Obtained Series 7 & Series 66 along with insurance license
Constructed personalized portfolios according to each individual’s goals and risk
Developed genuine and trustworthy relationships with clients
Utilized a CRM (client relationship management) system