Jeremy Holland

Work History

Crew Chief

IHOP

11.2024 - Current

Managed team according to company standards and compliance requirements.
Organized daily assignments for crew members, ensuring efficient use of time and resources.
Trained team members on key roles to maintain flexibility.
Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
Adapted easily to changing project specifications, demonstrating flexibility and a commitment to meeting evolving client requirements.

Shift Leader

Clockers Cafe

02.2022 - 02.2024

Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Shift Lead

Ma's Place

05.2021 - 02.2022

Completed store opening and closing procedures.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Kept employees operating productively and working on task to meet business and customer needs.
Helped store management meet standards of service and quality in daily operations.
Established positive rapport with customers and staff members alike through strong communication skills.
Enforced company policies and regulations with employees.
Trained and mentored new employees to maximize team performance.

Cook

HuHot Mongolian Grills LLC

02.2021 - 05.2021

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Cook

Chilis's Bar and Grill

03.2019 - 02.2021

Prepared food items in compliance with recipes and portioning control guidelines.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
Developed and maintained clean and organized kitchen workspace, setting standard for team.
Managed time effectively to ensure timely meal preparation, even during peak hours.
Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.

Summary

Overview

Work History

Crew Chief

Shift Leader

Shift Lead

Cook

Cook

Education

High School Diploma -

Skills

Certification

Timeline

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