Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeremy Howard

Summary

Goal-driven and skilled individual offering 3 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Ramp Agent

Fedex Express
04.2021 - Current
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Tow Truck Operator

Trac 1 Towing And Recovery
04.2019 - 04.2021
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

Lead Delivery Driver

Williams-Sonoma
04.2014 - 04.2019
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Interpreted maps and followed written and verbal directions.
  • Verified daily deliveries against shipping instructions before delivering to customers.

Education

High School Diploma -

Kirby High School
Memphis, TN

Skills

  • Weight and Balance Determination
  • Hazardous Materials
  • Problem-Solving
  • Cargo and Freight
  • Cargo Equipment Operation
  • Team Leadership
  • Load Planning Communication
  • Weight/Balance Loading
  • Ground Support Services
  • Flexible Schedule
  • Heavy Lifting
  • New Agent Training

Certification

  • AIM2.0 Certified - FEDEX EXPRESS
  • Humble Leadership: The Power of Relationships, Openness, and Trust (get Abstract Summary) - LinkedIn
  • Essential Lessons for First-Time Managers - LinkedIn

Timeline

Ramp Agent

Fedex Express
04.2021 - Current

Tow Truck Operator

Trac 1 Towing And Recovery
04.2019 - 04.2021

Lead Delivery Driver

Williams-Sonoma
04.2014 - 04.2019

High School Diploma -

Kirby High School

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Jeremy Howard