Jeremy Isley
Summary
Persuasive communicator focused on tapping into customer loyalty and bringing delinquent accounts current. Savvy to typical customer responses and prepared to use scripts and personal expertise to overcome objections. Confident and collected in challenging situations.
Overview
9
9
years of professional experience
1996
1996
years of post-secondary education
Work History
Recovery Specialist
Source One adjusters
Canal Fulton
11.2022 - Current
Was responsible for recovering delinquent accounts whether it was a boat, a car, a truck, a trailer, a motorcycle or a lawn mower was given the opportunity to bring my truck home every night with me. Have lots of experience and a tow truck and in bigger trucks
- Monitored case progress and updated clients on status regularly.
- Assisted clients in understanding recovery processes and documentation requirements.
Yard Spotter
McLane Company
Findlay
05.2017 - 11.2022
- Operated yard trucks to move trailers efficiently within the distribution center.
- Inspected equipment daily to ensure safe and proper functioning before use.
- Communicated with dispatchers to confirm trailer arrivals and departures promptly.
- Followed company policies and procedures related to safety protocols while performing job duties.
- Executed dock operations by switching trailers and equipment to and from docks.
Education
Rossford High School
Rossford , OHSkills
- Delinquent account recovery
- Vehicle towing operations
- Fleet coordination
- Documentation management
- Attention to detail
- Effective communication
- Time management
Timeline
Recovery Specialist
Source One adjusters
11.2022 - Current
Yard Spotter
McLane Company
05.2017 - 11.2022
Rossford High School