Jeremy Iverson
Bemidji,MN
Summary
Dedicated case manager with expertise in developing personalized care plans and advocating for clients. Proven ability to collaborate with multidisciplinary teams to enhance client outcomes.
Overview
26
26
years of professional experience
Work History
Case Manager
Park Place of Bemidji
Bemidji, MN
02.2021 - 04.2024
- Assessed client needs and developed personalized care plans to ensure optimal support.
- Coordinated services across multidisciplinary teams to enhance client outcomes and resource allocation.
- Monitored client progress, adjusting care strategies based on feedback and observed changes in condition.
- Facilitated communication between clients, families, and service providers to promote effective collaboration.
- Provided education and resources to clients regarding available community services and benefits.
- Documented case notes accurately, ensuring compliance with regulatory standards and best practices.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Telecommunications Technician
Midcontinent Communications
Bemidji, MN
04.2011 - 07.2020
- Conducted troubleshooting and repairs on various communication devices and networks.
- Installed and maintained telecommunications systems to ensure optimal performance.
- Documented service calls and equipment maintenance for accurate record-keeping.
- Monitored network performance using diagnostic tools to identify issues proactively.
- Managed inventory of tools and equipment, ensuring availability for scheduled tasks.
- Minimized service disruptions with proactive identification of potential network issues during routine inspections.
Underground Utility Locator
Citi Lites Locating Service
Bemidji, MN
04.2004 - 04.2011
- Conducted precise underground utility locates using electromagnetic and ground-penetrating radar technologies.
- Collaborated with project teams to identify and mitigate potential hazards during excavation activities.
- Maintained accurate records of utility locations and conditions, ensuring compliance with industry regulations.
- Trained junior team members on best practices for safe locating techniques and equipment use.
Fiber Optic Splicer
Mastec
Shevlin, MN
04.2001 - 04.2004
- Spliced and terminated fiber optic cables, ensuring optimal signal quality and performance.
- Conducted thorough testing of fiber optic systems, identifying and resolving issues efficiently.
- Collaborated with project teams to develop effective installation plans and timelines for fiber networks.
- Implemented best practices for fiber installation, enhancing overall workflow efficiency and reducing errors.
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
Heavy Equipment Operator
MasTec
Shevlin, MN
05.1998 - 04.2001
- Operated heavy machinery including excavators, bulldozers, and backhoes to complete construction projects efficiently.
- Conducted routine maintenance checks on equipment to ensure optimal operational performance.
- Trained new operators on equipment usage and safety practices, enhancing team capabilities.
- Collaborated with team members to execute site plans and maintain safety protocols during operations.
- Operated range of heavy equipment on regular basis with advanced skill.
Education
2 Year Degree - Telecommunications Technician
Northwest Technical College
Wadena, MN06-2003
High School Diploma -
Bagley High School
Bagley, MN05-1998
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Relationship building
- Decision-making
- Conflict resolution
- Positive attitude
- Client advocacy
- Care coordination
- Community resources
- Case planning
- Critical thinking
- Documentation proficiency
- Community outreach
- Records management
- Data entry and analysis
- Crisis intervention
Timeline
Case Manager
Park Place of Bemidji
02.2021 - 04.2024
Telecommunications Technician
Midcontinent Communications
04.2011 - 07.2020
Underground Utility Locator
Citi Lites Locating Service
04.2004 - 04.2011
Fiber Optic Splicer
Mastec
04.2001 - 04.2004
Heavy Equipment Operator
MasTec
05.1998 - 04.2001
2 Year Degree - Telecommunications Technician
Northwest Technical College
High School Diploma -
Bagley High School