Jeremy J. Myers
Osage,Iowa
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Parts Counter Sales / Outside Sales
Outlaw Truck Parts / Truck Specialties
Clear Lake, IA
01.2019 - 01.2025
- Utilize the Arcadium CRM to schedule and log sales and customer interactions
- Meet with customers to identify their individual needs and how to best fulfill them
- Maintain a working and changing knowledge of the individual units and their best uses
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
Parts & Accessories / Service Department Manager
Cedar River Harley-Davidson
Charles City, IA
01.2017 - 01.2019
- Schedule customer service appointments
- Stay up to date on the latest industry trends and standards
- Oversee multiple technicians’ schedules
- Utilize proper communication skills to answer complex customer questions
- Manage 20 to 30 calls and customer visits per day
- Conducted regular evaluations of employee performance, providing constructive feedback that facilitated professional growth within the organization.
Parts & Accessories Salesman
Harley-Davidson of Mason City
Mason City, IA
01.2013 - 01.2017
- Receiving and entering of product from corporate
- Assist in planning and implementing dealership wide events
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Skills
- Customer service skills
- attention to detail
- time management
- Money handling
Timeline
Parts Counter Sales / Outside Sales
Outlaw Truck Parts / Truck Specialties
01.2019 - 01.2025
Parts & Accessories / Service Department Manager
Cedar River Harley-Davidson
01.2017 - 01.2019
Parts & Accessories Salesman
Harley-Davidson of Mason City
01.2013 - 01.2017
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