Jeremy Jones
Tulsa,OK
Summary
Driven by a results-oriented approach, I excelled as an Operations Manager at You Move Me, where I enhanced operational efficiency and team performance. Leveraging my strong problem-solving abilities and team leadership skills, I significantly improved customer satisfaction and streamlined processes, demonstrating a commitment to excellence and a proactive attitude in achieving business objectives, while insuring all fleet vehicles were maintained and repaired.
Overview
17
17
years of professional experience
Work History
Operations Manager
You Move Me
Tulsa, OK
11.2018 - 06.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Coordinated cross-functional teams during major repair projects, minimizing disruption to daily operations.
- Improved fleet performance by implementing effective maintenance programs and schedules.
- Leveraged technology to automate record-keeping processes, increasing efficiency in tracking maintenance activities and expenses.
- Maintained accurate documentation pertaining to fleet maintenance activities, ensuring compliance with both internal policies and external regulatory requirements.
Welder
BLM
Inola, OK
01.2012 - 11.2018
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Utilized blueprints and diagrams to compare finished products against design specifications.
- Displayed color selection using intriguing and creative displays of swatches, painted pieces and sample books.
- Offered color matching expertise and paint product selection advice to assist customers with paint choice.
- Demonstrated strong attention to detail when mixing custom paint colors according to precise specifications.
- Prepared paint primers to proper consistency with electric mixer and matched color choices for consumers.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
Mechanical Supervisor
Auto Showcase
Tulsa, OK
04.2007 - 01.2012
- Ensured quality control with meticulous inspection of completed work, addressing any discrepancies promptly.
- Delegated team assignments, reviewed work and set schedules to maintain optimal coverage of all mechanical needs.
- Reported on work progress to manager and incorporated feedback to maintain tight schedules.
- Contributed to process improvement initiatives by offering valuable insights based on extensive field experience.
- Improved equipment efficiency by conducting thorough inspections and implementing regular maintenance procedures.
- Developed strong relationships with clients, vendors, and subcontractors to facilitate smooth project execution.
- Coordinated cross-functional teams, fostering collaboration between design, fabrication, assembly, testing, and installation departments.
- Worked effectively with other departments, vendors and regulators to achieve operational objectives.
- Maintained adequate inventory of spare parts to prevent critical downtime.
- Managed preventive maintenance programs to extend the service life of machinery while minimizing repair costs over time.
- Trained mechanical department personnel in procedures and safety requirements.
- Maintained detailed records of all project activities for accurate reporting purposes and informed decisionmaking.
- Streamlined workflow processes for improved operational efficiency, leading teams in various projects.
- Supervised installation of different types of mechanical equipment, keeping work in line with drawings and specifications.
- Closely monitored tooling inventory levels, proactively addressing shortages or damaged tools before they impacted project timelines or budgets.
- Prepared regular departmental reports detailing mechanical installation, maintenance and repair activities.
Education
No Degree - Automotive Mechanics
OSU Okmulgee Tech
Okmulgee, OK05.1998
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Timeline
Operations Manager
You Move Me
11.2018 - 06.2024
Welder
BLM
01.2012 - 11.2018
Mechanical Supervisor
Auto Showcase
04.2007 - 01.2012
No Degree - Automotive Mechanics
OSU Okmulgee Tech