Jeremy Jones
Tulsa,OK
Summary
Driven by a results-oriented approach, I excelled as an Operations Manager at You Move Me, where I enhanced operational efficiency and team performance. Leveraging my strong problem-solving abilities and team leadership skills, I significantly improved customer satisfaction and streamlined processes, demonstrating a commitment to excellence and a proactive attitude in achieving business objectives, while insuring all fleet vehicles were maintained and repaired.
Overview
17
17
years of professional experience
Work History
Operations Manager
You Move Me
11.2018 - 06.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Coordinated cross-functional teams during major repair projects, minimizing disruption to daily operations.
- Improved fleet performance by implementing effective maintenance programs and schedules.
- Leveraged technology to automate record-keeping processes, increasing efficiency in tracking maintenance activities and expenses.
- Maintained accurate documentation pertaining to fleet maintenance activities, ensuring compliance with both internal policies and external regulatory requirements.
Welder
BLM
01.2012 - 11.2018
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Utilized blueprints and diagrams to compare finished products against design specifications.
- Displayed color selection using intriguing and creative displays of swatches, painted pieces and sample books.
- Offered color matching expertise and paint product selection advice to assist customers with paint choice.
- Demonstrated strong attention to detail when mixing custom paint colors according to precise specifications.
- Prepared paint primers to proper consistency with electric mixer and matched color choices for consumers.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
Mechanical Supervisor
Auto Showcase
04.2007 - 01.2012
- Ensured quality control with meticulous inspection of completed work, addressing any discrepancies promptly.
- Delegated team assignments, reviewed work and set schedules to maintain optimal coverage of all mechanical needs.
- Reported on work progress to manager and incorporated feedback to maintain tight schedules.
- Contributed to process improvement initiatives by offering valuable insights based on extensive field experience.
- Improved equipment efficiency by conducting thorough inspections and implementing regular maintenance procedures.
- Developed strong relationships with clients, vendors, and subcontractors to facilitate smooth project execution.
- Coordinated cross-functional teams, fostering collaboration between design, fabrication, assembly, testing, and installation departments.
- Worked effectively with other departments, vendors and regulators to achieve operational objectives.
- Maintained adequate inventory of spare parts to prevent critical downtime.
- Managed preventive maintenance programs to extend the service life of machinery while minimizing repair costs over time.
- Trained mechanical department personnel in procedures and safety requirements.
- Maintained detailed records of all project activities for accurate reporting purposes and informed decisionmaking.
- Streamlined workflow processes for improved operational efficiency, leading teams in various projects.
- Supervised installation of different types of mechanical equipment, keeping work in line with drawings and specifications.
- Closely monitored tooling inventory levels, proactively addressing shortages or damaged tools before they impacted project timelines or budgets.
- Prepared regular departmental reports detailing mechanical installation, maintenance and repair activities.
Education
No Degree - Automotive Mechanics
OSU Okmulgee Tech
Okmulgee, OK05.1998
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Timeline
Operations Manager
You Move Me
11.2018 - 06.2024
Welder
BLM
01.2012 - 11.2018
Mechanical Supervisor
Auto Showcase
04.2007 - 01.2012
No Degree - Automotive Mechanics
OSU Okmulgee Tech
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