Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jeremy Laforest

Fall River,MA

Summary

I am sincerely dedicated to strengthening my abilities and building upon my skill set. I am reliable, with a strong background in customer service. I am highly skilled in areas such as employee training, food handling and safety, as well as cash handling. With my experience, I have gained strong communication skills, as well as great problem-solving abilities, and productivity under pressure within a fast-paced environment. I am committed to making a positive difference within the team I am a part of, and I greatly value the collaborative effort it takes to run an establishment.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
Fall River, MA
03.2022 - 12.2024
  • Coordinated with management to identify training needs and opportunities.
  • Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
  • Organized team building activities to foster a positive work environment among crew members.
  • Adapted training approaches to accommodate individual learning needs.
  • Led by example for new crew members, while also making sure they were keeping up with the work pace.
  • Tasked with cash handling and making sure customers enjoyed their visit.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Provided constructive feedback and one-on-one coaching to employees.

Education

Some College (No Degree) - Mechanical Engineering

University of Massachusetts Lowell
Lowell, MA

Skills

  • Employee training
  • Cash handling
  • Constructive feedback
  • Communication skills
  • Customer service
  • Team building
  • Decision-making
  • Continuous improvement

Languages

English
Full Professional
Haitian Creole
Limited

References

References available upon request.

Timeline

Crew Trainer

McDonald's
03.2022 - 12.2024

Some College (No Degree) - Mechanical Engineering

University of Massachusetts Lowell

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Jeremy Laforest