Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Jeremy Lewis

General Manager
Charlestown,Indiana

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

General Manager

Rural King
01.2018 - Current
  • Reduced operational risks while organizing data to forecast performance trends.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed budget implementations, employee reviews, training, and schedules.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained new employees on proper protocols and customer service standards.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed 80+ employees

Backend Support Manager

Lowes
04.2013 - 01.2018
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Prepared employee schedules for maximum coverage during key hours.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Personal Assistant

AWS
08.2011 - 04.2013
  • Developed and implemented individual care plans tailored to needs of each client.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Coordinated appointments with medical professionals.
  • Helped clients to maintain independence and quality of life.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Correctional Officer

Indiana DOC
02.2009 - 02.2011
  • Observed behavior of offenders individually and in groups.
  • Enforced rules and regulations to maintain order among offenders.
  • Interviewed offenders to obtain information and assess needs.
  • Supervised offenders during meals, recreation and other activities.
  • Transported offenders to and from court hearings, medical appointments and other locations.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Assisted in intake and release of offenders.
  • Conducted security checks of offenders and living areas.
  • Coordinated with other law enforcement personnel to exchange information.
  • Identified needed updates to correctional plans and assigned offenders to appropriate housing.

Education

High School Diploma -

Madison Consolidated High School
Madison, IN
05.2003

Skills

  • Order Supplies
  • Labor Cost Controls
  • Sales Activities
  • Business Management Principles
  • Customer Service
  • Profit and Loss
  • Staff Training
  • Employee Scheduling

Timeline

General Manager

Rural King
01.2018 - Current

Backend Support Manager

Lowes
04.2013 - 01.2018

Personal Assistant

AWS
08.2011 - 04.2013

Correctional Officer

Indiana DOC
02.2009 - 02.2011

High School Diploma -

Madison Consolidated High School

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Jeremy LewisGeneral Manager