Jeremy Ludden
Framingham,MA
Summary
Results-driven Corporate Recruiter with experience in spearheading recruitment efforts for aggressive expansion initiatives in retail operations. Proven track record of developing and implementing effective recruitment strategies to attract top talent. Seeking to leverage expertise in sales and operations recruitment, behavioral-based interviewing, and leadership development.
Overview
20
20
years of professional experience
Work History
Corporate Recruiter
Metro Mattress
09.2022 - 03.2024
- Led recruitment for Metro Mattress's aggressive expansion into New England, successfully hiring and onboarding sales and operations personnel to support the opening of 35 new locations within 18 months
- Transitioned to oversee recruitment efforts company-wide (70 stores), collaborating with regional directors and Vice President of Sales to identify key qualities of successful sales professionals and develop a behavioral-based approach to recruitment
- Managed job postings and candidate sourcing on platforms such as Indeed and Glassdoor, optimizing recruitment channels to attract high-quality candidates
- Designed and implemented a standardized questionnaire and interview process based on behavioral science principles, enhancing the effectiveness of candidate evaluations
- Conducted thorough interviews and assessments of candidates, evaluating their skills, qualifications, and fit with Metro Mattress's culture and values
- Developed and maintained relationships with external industry organizations to expand the talent pipeline and build a network of potential candidates
- Provided guidance and support to hiring managers throughout the recruitment process, including conducting training sessions on effective interviewing techniques and talent assessment methods.
Lead Bartender
Boston Harbor Hotel/Pyramid Hotel Group
04.2011 - 08.2022
- Develop and design unique cocktail menus three times a year, showcasing creativity and innovation while aligning with the hotel's upscale atmosphere and guest preferences.
- Supervise and lead the bar operation during the annual Summer Series events, ensuring seamless execution of beverage service for large-scale gatherings and maintaining high standards of quality and efficiency
- Conduct regular inventory counts and audits to monitor stock levels, track usage, and minimize waste, optimizing inventory management practices to support cost control initiatives
- Train and mentor bartending staff on cocktail preparation techniques, menu knowledge, and customer service best practices, fostering a cohesive and skilled team environment
- Provide attentive and personalized service to guests, anticipating their needs and preferences to deliver memorable experiences and cultivate loyalty
- Act as a brand ambassador for the Boston Harbor Hotel, representing the property with professionalism and enthusiasm at all times.
Bartender/Server
Legal Sea Foods
10.2003 - 03.2011
- Greet and welcome guests with a friendly and engaging demeanor, providing exemplary customer service throughout their dining experience
- Take and accurately record food and beverage orders, ensuring all dietary restrictions and preferences are noted and accommodated
- Utilize training received from Winemaster Sandy Block to educate guests about wine varietals, regions, and flavor profiles.
Skills
- Relationship building
- Critical thinking
- Talent Acquisition
- Communication skills
- Interviewing
- Social Media Recruiting
- Behavioral Interviewing
- Job Posting Optimization
- Pre-Employment Screening
Personal Information
Willing To Relocate: Anywhere
Timeline
Corporate Recruiter
Metro Mattress
09.2022 - 03.2024
Lead Bartender
Boston Harbor Hotel/Pyramid Hotel Group
04.2011 - 08.2022
Bartender/Server
Legal Sea Foods
10.2003 - 03.2011
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