Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proficient Service Technician bringing 25 years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards.
Overview
29
29
years of professional experience
Work History
Service Technician
Shoppas material Handling
Amarillo, TX
09.2017 - Current
Conducted service appointments to diagnose and fix problems.
Troubleshot electrical circuits using schematics and diagrams.
Replaced worn or damaged parts with OEM replacements as necessary.
Inspected equipment for proper operation and safety hazards prior to use.
Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Followed all safety protocols while performing work in potentially hazardous environments.
Disassembled dysfunctional machinery to perform root cause analysis and repairs.
Completed scheduled appointments on time to drive quality service.
Maintained accurate records of service calls, repairs, and parts used.
Responded quickly to emergency calls from clients needing immediate assistance.
Warehouse Worker
Affiliated Foods Inc.
Amarillo, TX
06.1995 - 09.2017
Maintained stock levels in accordance with company policies.
Received and tracked incoming inventory shipments.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Assembled orders according to customer requests.
Operated scanners, computers, and other equipment to track orders.
Performed cycle counts to maintain accurate inventory records.
Inspected damaged goods prior to disposal or return to vendor.
Ensured safety protocols were followed at all times while operating machinery.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Conducted preventive maintenance procedures according to established schedules.
Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Operated specialized diagnostic tools used to identify system faults.
Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Created wiring diagrams showing connections between components within circuit boards or assemblies.
Troubleshot systems and equipment and ran tests to make effective recommendations.
Negotiated with vendors and suppliers to source replacement parts.